The Official Payza Support Thread [Abandoned by Payza]

Discussion in 'Payment Processing' started by Payza Team, May 25, 2012.

  1. sercus

    sercus Guest

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    #441
    Hi Marco. I've a Pending Bank Wire since 9 Th July (24 days). Can you check it, please?

    Ticket ID: IVK-347-39098
    Subject: Bank Wire
    Department: Inquire about a 'Pending' Bank Wire
    Type: Issue
    Status: Open
    Priority: High

    Many Thanks
     
    sercus, Aug 3, 2012 IP
  2. __.farhan.__

    __.farhan.__ Peon

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    #442
    i sent you a pm but i didnt got any ans from you about when i can order my pre ordered trucash card any help ??
     
    __.farhan.__, Aug 3, 2012 IP
  3. Hunterek

    Hunterek Peon

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    #443
    Hi marco,
    I have problem with my account verification. I sent all the necessary documents and waiting almost two weeks for your answer.
    Ticket ID: JGL-620-79375
    Subject: Account verification
    Department: Submit Personal Account ID Documents
    Type: Issue
    Status: Open
    Priority: High

    I will be very grateful for your help

    Regards
    Arek
     
    Hunterek, Aug 4, 2012 IP
  4. maverickz007

    maverickz007 Peon

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    #444
    Hello
    I just forgot my Transaction PIN and forgot answer to 2nd question..

    Ticket ID: HPQ-832-83290
    Subject: Transaction Pin Reset
    Department: Reset Password or Transaction PIN
    Type: Issue
    Status: Open
    Priority: High

    I hope I get it resolved asap
    Thanks
     
    maverickz007, Aug 4, 2012 IP
  5. antokay

    antokay Greenhorn

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    #445
    Hello,It possible to use payza to verify paypal acount?
     
    antokay, Aug 4, 2012 IP
  6. sniper2008

    sniper2008 Active Member

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    #446
    Hello

    I was using Payza but it does not really full support my country, Indonesia. Indonesian cannot withdraw the Payza balance to their local bank account.

    Do you have a plan that this will be available in Indonesia maybe next year or when? Indonesian would love this.

    Cheers
     
    sniper2008, Aug 4, 2012 IP
  7. mikeb916

    mikeb916 Peon

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    #447
    Hi,

    On 7/26 I requested a check. Well I still have not received it. I have submitted a support ticket but have not gotten a reply.

    Thanks for any advice on how to advance,
    Michael
     
    mikeb916, Aug 4, 2012 IP
  8. best_services

    best_services Active Member

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    #448
    Hello,

    I have a problem with an unauthorized transaction happened in my account , i sent you a message please check.

    Best Regards
     
    best_services, Aug 5, 2012 IP
  9. adfile

    adfile Banned

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    #449
    hello

    im nabeel altiebi

    im living in jordan

    can get prepaid card (payza) to withdraw money to my country?

    if i cant how i can withdraw my money to my country?

    thanks
     
    adfile, Aug 5, 2012 IP
  10. sharky16

    sharky16 Peon

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    #450
    Hi Marco

    Money was wire transferred on July 19 to PAYZA (monies left my personal account on July 19) but until now the status is still "pending". This is the second time this is happening. In June after my complaint to you ..it got resolved after 7 days. Thank you. This time I had already submitted a ticket No: #PYH-646-42656 on August 3rd. I have to pay vendors who are waiting for the funds. So your quick assistance will be very helpful. I would also like to know why I'm facing this problem all the time.
    Thank you Mary
     
    sharky16, Aug 6, 2012 IP
  11. Sasukesan

    Sasukesan Peon

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    #451
    Hi Marco,

    I'm wondering about what's going on with the below withdrawal pending:
    Date 7/26/2012 1:50:46 AM
    Reference Number 0ABAE-203A1-6CBE4 Transaction type Withdrawal
    By Bank WireTransaction

    I sent a support ticket about it on 3 Aug '12, of which ticket ID is #MCW-170-557808

    Can you kindly check the status of it and adise?

    Thank you.


    [TABLE="width: 100"]
    [TR]
    [TD]Sasuke[/TD]
    [/TR]
    [/TABLE]
     
    Sasukesan, Aug 6, 2012 IP
  12. best_services

    best_services Active Member

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    #452
    Hello,

    also forgot to post my actual Ticket ID: TAD-191-51381

    Thanks
     
    best_services, Aug 6, 2012 IP
  13. adfile

    adfile Banned

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    #453
    what is totally cost you via bank wire else 15 $ for (payza fee) are there any fee ?
    cause i want to try withdraw via bank wire
     
    adfile, Aug 6, 2012 IP
  14. Payza Team

    Payza Team Peon

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    #454
    Hi Sercus,

    I apologize for the delays, I had this ticket escalated and will keep an eye out for you. I will let you know if I hear of any updates.

    Kind regards,
    Marco

     
    Payza Team, Aug 6, 2012 IP
    sercus likes this.
  15. sercus

    sercus Guest

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    #455
    Many thank you for your help Marco, I began to despair, it will soon be one month. thank you very much
     
    sercus, Aug 6, 2012 IP
  16. mikeb916

    mikeb916 Peon

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    #456
    I hope I get my check today. Otherwise, I will be very worried, and I will have to call payza. :(
     
    mikeb916, Aug 6, 2012 IP
  17. maverickz007

    maverickz007 Peon

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    #457
    I would appreciate your reply @The Payza Team
     
    maverickz007, Aug 7, 2012 IP
  18. eduardoe

    eduardoe Peon

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    #458
    Hi Marco.

    I've a Pending Bank Transfer since 13 Th June. The Payza supportedesk asked me for a screenshot of my transaction and I sent (4 times) a screenshot of my payment detail. I always got an answer that it's not sufficient enough for them to locate and credit my deposit and I still don't know what's wrong because on the screenshort there were all of the information I was asked for. Could you check it, and let me know what was wrong with my screenshot please?

    Ticket ID: DTX-565-69069
    Department: Submit a Proof of Deposit for locating uncredited funds
    Type: Issue
    Status: Escalated
    Priority: High


    Thanks
     
    eduardoe, Aug 7, 2012 IP
  19. no69_2007

    no69_2007 Well-Known Member

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    #459
    I've 4 case opened in my account and its been 9+ days since seller have not responded, and I still don't get refund.
     
    no69_2007, Aug 7, 2012 IP
  20. adfile

    adfile Banned

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    #460
    hello
    i have problem to add my account bank to payza cause it exist already in my closed payza account (i did close it before)
    i want you slove me this issue
    or
    reopen my closed account
    name:nabeel altiebi
    email:nabeel_n2012@yahoo.com
    to able to add my account bank
    thanks
     
    adfile, Aug 7, 2012 IP