The Official Payza Support Thread [Abandoned by Payza]

Hello Marco.
I have got a little problem and Payza isn't answering.
Ticket ID: YLK-670-80814.

Thanks a lot Marco.

 

Hi,I have a long time issue still not resolved after more than 2 months, without answer to my emails or call to Payza support.Could you please help?- Bank wire sent on 8 May - Ticket and all proof of transfer sent on 11 May - Further proof sent again on 14 June - ticket [#DYQ-951-​34632] Till date, my wire transfer is still pending in Payza.Thank you for your answer.

 

Hy. I have a little problem, i used wrong deposit code (actually my bank assistant did). Could you check my ticket please? Ticket ID: UCJ-834-76223
I'm waiting for my money since july 4. It's extremely important for me because I cannot invest more cash now and I'm gradually loosing money on a PTC site (pretty much money).
Thanks

 

I have a little problem I'm waiting for payment from 7.7.2012 Reference Number 5EA90-637D9-59D7E submitted a claim ticket ID: FIM-301-70 616 you can help please !

 

which support? I have sent several support tickets, nobody ever repplies, bank withdrawal of July 3 never arrived in my bank account, maybe the payza guy who is on this forum could at least tell us what's going on

 

Hello I have lost my first security question and i can´t remember my transaction id, i already emailed 1 week ago still no answer #LPU-945-55049

 

the support never seems to answer or to help out, may be it will take a while

 

Ok, this is day 9 I have been waiting on my transfer to my payza debit card. After seeing 2 people request their withdrawals on Sunday and their money is on their card already (I been waiting for 9days), its making me wonder SOMETHINGS WRONG Marco will you fix this I NEED MY MONEY!

Reference Number 55B17-96EF6-A34FD

Ticket ID: CDO-567-68581

 

How do we get the funds from terminated account after 180 days??

 

Hi,Marco
we have already sent three mail to payza support but not received any answer yet.In June 11th we transferred 100€ from my bank account to my payza account.checking the status of our account it still says "pending",that means the the money is not stored in our account yet.It is all filled out correctly we just proved it several times .please help me!!!

Date6/11/2012 11:09:01 AMReference NumberC8ADA-1D9CB-12D0CTransaction typeDeposit
Name/EmailBy Bank Transfer-VR BANK HESSENLAND eG - XXXX20

and:Date
7/16/2012 5:47:57 PMReference Number14869-2AD3E-BB880Transaction typeDeposit
Name/EmailBy Bank Transfer-VR BANK HESSENLAND eG - XXXX20
Current StatusPendingAmount€100.00 EURPurchase TypeOther
Thanks for your support



Current StatusPendingAmount€100.00 EURPurchase TypeOther




Commerzbank

 

I had many checks processed from July 19th through the 24th. I have only seen one so far. Has anyone gotten their checks yet?

Payza support: What is the problem? Cutting checks once processed has to be the easiest thing you do. Are checks being physically sent out?

 

Ticket ID: OAP-328-55087
Subject: Urgent - Uncredited Account via Bankwire
Department: Submit a Proof of Deposit for locating uncredited funds
Type: Issue
Status: Open
Priority: High

I did a bank wire on the 9th to Payza. It is the 25th now, and my account still has not been credited. for the $205.00 I sent. If you cannot fund my account please return this money to my bank or reply to my suport ticket. Thanks.
Payza Reference Number 89AA9-E350D-B543B

 

• Your full name as it appears on your bank account: Colton B. Brown
• The name of your bank: First National Bank
• AlertPay’s bank name: Deutsche Bank Trust Company Americas
• AlertPay’s bank account number: 04440177
• The amount of the transaction: $205.00

• The date of the transaction: July 9th, 2012

 

hello, payza is idle in terms of support, its been 2 weeks - no response, no anything, and no system to check the ticket status
[h=1]#FUQ-599-67798 is opened, our money was sent, we have not heard anything.[/h]plz help, since i feel we got scammed and we will revert the transaction back and close the account soon, if we do not see anyone works on it

 

Hello. I need your help now Marco. Where can i cancel my transaction? Status is completed. Thanks for help.
Ticket ID #WTA-839-22212

 

Hi Marco,
I have requested a withdrawal over 7 business days ago and it was supposed to take 3-5 days. Please help me because it's urgent Ticket ID: ISW-677-91793

 

I cannot understand your answer ,we don`t have any checks transferred but cash money .further on I`ll give the ticket ID`s of the three payments I´ve already done.please check them and tell me where the money is now!



Ticket ID: XHT-903-81476
Subject: Status ending for 9days !!
Department: Inquire about a 'Pending' Bank Transfer
Type: Issue
Status: Open
Priority: High


Ticket ID: VDR-821-96606
Subject: Status ending for seven weeks now!!!from 06/11/2012
Department: Inquire about a 'Pending' Bank Transfer
Type: Issue
Status: Open
Priority: High


Ticket ID: JEM-528-50211
Subject: Transmission Status : pending for 9 days now!!
Department: Inquire about a 'Pending' Bank Transfer
Type: Issue
Status: Open
Priority: High

 

#LPU-945-55049 my ticket still hasn´t been resolved, i really wanted to go on with my business, but now i am just frozen because of this.. I only forgot my trasaction pin.. I think it is ridiculous that you have to wait like forever to get any kind of answer..

 

payza support is non existent at the moment, I hope they realize that people actually need their money and they are counting on at least a short explanation of why a simple bank transfer for instance has the status "completed" while it never arrived

 

hi there i am new user of payza i need help i just pre orderd the trucash card 10 dayz before when it will be avaible for me i live in pakistan and my account is verfied ty