The Official Payza Support Thread [Abandoned by Payza]

Please be patient punter1, I get back to people in the order that they come to me.

Thanks
Marco

 

it's the end of day 5 and no news from debit card withdrawal....

 

Hi serocan,

Is the transaction still pending?

Let me know!

Thanks

Marco

 

still pending... reference number is 7CA6B-B1639-EE5DF

 

Can you read this email ?!
I contact many many times about my money but you and your friends are scammer!!

Please read and open your eyes!

 

Hi Marco,
a quick message to say thank you, my issues been resolved. As usual am grateful.
regards

 

Hello


Today my add funds to Payza E-Wallet has been completed,
6/27 to 7/20 a total of 23 days a long wait, should not have happened
Not a good service, but also charge a service fee
Very disappointed with this quality of service.


Best Regards!

LIU, FENG CHI

 

how I add indian bank account in my pyzaa account ?

 

This email concerns your recent ticket: HELP!!!!! (DXB-289-26771)As part of our commitment to improving your customer support experience, we would like to know how you think we are doing.You are invited to complete a short satisfaction survey consisting of just a few multiple-choice questions.It should take you no more than a minute to complete (we promise!).To take the survey, please click on the following link...Your feedback is very important to us and we really appreciate your time.Thank you in advance,PayzaThat there are any jokes? I am waiting for the money and tells me to do payza poll? This is not the answer to my ticket (DXB-289-26 771) jokes?

 

Hello Marco. I've a Pending Bank Transfer since 12 th July. Can you check, please? Ticket ID: #ZVS-946-84169. Thanks, Pedro Sousa

 

Hi Littlejitten,

I am very glad things are now resolved for you. Have your self a great weekend.

Kind regards,
Marco

 

Hey, this is great news! Have a wonderful weekend.

Marco
Payza

 

Hi advenger,

Hope all is well, your transaction has been located and credited.

Have a great weekend.
Marco
Payza

 

Hi.

I have so big problem. I send my money to Payza and when i'm trying withdraw to bank account i must know Transaction PIN - i used this account in Payza about 2 years ago and i don't remember this. I try to restore this, but i know answer only for first question - the second is "What is your favourite song" and i can't remind this. I submit a support ticket - it's a information from your ticket system:

Ticket ID: SCI-822-83366
Subject: How to reset my Transaction PIN.
Department: Reset Password or Transaction PIN
Type: Issue
Status: Open
Priority: High​

Please Payza Support help me, i really need send this money to my account in Poland.

Sorry for my English.

Regards,
Kamil Hajduk.

 

I have a pending bank transfer since 3 of July, please help, ticket DSX-217-37798. thank you, best regards

 

Ticket ID: NXJ-884-26206
Subject: charged 326.50 and balance is still $0
Department: Credit Card Inquiries
Type: Issue
Status: Open
Priority: High


Submitted ticket on Monday of this week and still no response, tried calling but they are always unable to answer calls. I'm ready to contact my bank and close my payza account if nothing is done soon.

 

Hi Marco,Can you please check my $700 wired on 15th june, 2012 yet not credited in my payza account? her is reference # (729C7-FBD93-1511E) dated 15th June, 2012. No response on forums, twitter, facebook, support tickets for last 36 days.

 

Hi friend,Dont worry for their excellent service as well as customer care as i wired($700) on 15th June, 2012 and no response till date in spite of several tickets, forum posts, tweets, facebook etc etc. Have pacience due to looks like we have been scammed.

 

Bank Wire,
I have not received my money from a bank wire I made over 4 days ago. Please help me!!!!!

 

Hello Marco,

Payza has still yet to credit my account with the $300 bank transfer, it has been over 5 weeks since I've raised the issue.
Even though you escalated my case, each response is met by a automatic bot response which has not helped me with the problem.
I provided all information that was asked for and even more yet Payza has been unhelpful.
If this goes on for another week, I'll have to rely on other authorities and give up on Payza's support ever resolving my problem.
Ticket #: [#SDD-979-42447]