The Official Payza Support Thread [Abandoned by Payza]

Hi,

I'm sorry to hear this story! Turns out our banking operations actually had to manually credit these funds. They now reflect the users available balance.

Let me know if there is anything else I can help with.

Warm regards,
Marco

 

Hi vns4o,

To move forward with your account status, please get back to our account security who are already in contact with you.

Thanks for understanding

Marco
Payza

 

my account is on temporary hold
please excalate the support ticket
Ticket ID: LWH-391-28454
Subject: my account is on temporary hold

 

can i add new visa card?

 

Hello Payza,

Please take a look into my issue ASAP or I'll need to take other accounts through my bank, Payza has withdraw money from my bank account for a bank deposit to AlertPay(Payza) that was done back in December. Payza took money from my bank account but did not deposit into my Payza account (and instead cancelled it). I've submit a ticket and it has been over TWO+ weeks without any reply: [#SDD-979-42447]

Both tickets have been submitted and have not had a reply for over TWO+ weeks.
Calling does not help, I've been on hold for over 2 hours and get disconnected.

 

Great I found this Thread, Payza Involved Good. Jaime (El Tigre) Fl

 

Hi Marco,

I have a business verified account and I initiated bank transfer to add funds more than 10 days ago and it is still PENDING.

Transaction in Detail
Date 6/21/2012 9:29:10 PM Reference Number 82A04-5BE99-B568C Transaction type Deposit

I needed those funds and expected the deposit to take no more than a week. This long time period for simple funding of the account is unacceptable. If Payza really seeks to compete with players like PayPal, you need to look at the slow service and improve it. Or atleast let your customers know the reality and tell them you need much more than 3-5 days for adding funds.

I'd appreciate if you can look into my reference number if you can help. If the service is this slow, I might have to reconsider the use of Payza for business needs.
Thanks.

 

Hello Payza Team
I need some help to integrate the Payza Payment Gateway with subscription .
do you have a contribution for OSCOMMERCE ?
or a documentation ?
ThkS
Alex

 

Hi faizanirfanmonawwar,

Let me know if your account is still on hold, I was informed that it was actually restored today.

Kind regards,
Marco

 

Hi okpa,

You should be now able to add a new visa card. You can have up to three active cards on your account at a time.

Warm regards,
Marco

 

Hi AdsMakeSense,

I apologize for this situation.

Please submit a proof of deposit and let me know as soon as you do this. I will be sure to follow up with our banking operation.

Thanks for understanding,
Marco

 

but when i click on Validate Card
show me

 

Welcome to the thread jaimecruz, let us know if you have any questions or comments!

All the best,
Marco

 

Hi trustybizz,

I'm really sorry about your deposit. We faced some issues with US ACH ( bank transfer ). If you haven't already received an email you should be getting one soon explaining the matter.

One thing to note is that Visa deposits are back up, I know that's no replacement but I hope it helps!

Kind regards,
Marco

 

OK, just wondering after reading all of the comments...I recently opened a personal pro account to receive funds from people. Will I be going through this kind of hell trying to receive the money into my account? Will others be able to add money into my account by cc? Will I be able to withdraw my money or make a wire transfer without jumping through hoops? I am in the US and was told bank transfers are not available at this time, but Payza is offering wire transfers with no fee until this is resolved.

 

i have forgot my pin please tell me how to retrieve it

i have also forgot the second security question

Ticket ID #PET-354-23138

 

Hi, I have the same problem as many people here : I made a bank transfer to fund my payza account 7 days ago, but there is still no money on my account.
I have submitted a first ticket that was never answered by your services (Ticket ID: RPA-924-59815) and I have now just made a proof of deposit (Ticket ID: WMM-583-35084).
Can you please deal with this issue asap ?
Thx in advance.

 

Hello. I've a Pending Bank Transfer since 20 th June. Can you check, please? Ticket ID: IQB-626-44675. Thanks, Renato Pereira

 

Hello Marco..

I am from India, i have got payment, but i am unable to withdraw even though i have added my bank details to it.. it's showing status as unverified.. please solve d issue.. how can i withdraw my funds please help.....

dis is my ticket number
Ticket ID: PEZ-505-27464

 

Hello Marco,

Thanks for looking into this. Please check your PM, I'll attached a screenshot of the proof of deposit.
Hopefully Payza can sort this out soon by either adding the funds to my Payza account or returning the funds to my bank.

-AdsMakeSense
(Ticket [#SDD-979-42447])