The Official Payza Support Thread [Abandoned by Payza]

Hi Marco,
Looking forward to your reply on my concerns raised.
Regards,

Jitten

 

I am from India, Is payza available in India?. i have registered on Payza and i need to verify my Payza account, but when i give confirmation it needed to add my bank account but my country (India) was not displayed on the tab. Incase is there anyway to verify my bank account?.

 

Hello Payza Team,



My Ticket id : #HST-489-87118 no answers or replys.



BR
vns4o

 

Option of adding funds through credit card removed....very bad move....

 

Still waiting for a reply.

 

Requested a check long time ago and it still has not arrived

 

Hello Marco,
My Ticket id : #LAG-119-59875 no answers or replys.

 

I am from India, Is payza available in India?. i have registered on Payza and i need to verify my Payza account, but when i give confirmation it needed to add my bank account but my country (India) was not displayed on the tab. Incase is there anyway to verify my bank account?.

 

I got this mail today,do its true or it is a fake mail?
It was in my spam folder on hotmail.

and if its true,what do you mean under "unknown period." ?

 

Yep. So what are the alternatives to Payza for CC payments

 

I just want to say thanks for fast support!

If the sender of above mail is a hacker,i think he already stolen a thousands of logins.

Alertpay was a profesional payment processor,but payza is a totaly amateur.

Payza is not a secure payment processor,do not use it!

 

I want to get verify by phone, after I entered the code, I got the message of vaildation no completed? Why is that happened? How can I get it verify?

 

Thank You Payza, Team. Waited 42 days, but got money now!

 

Hi Manikah,

I'm sorry for the delayed response, can you PM me your account details so that I can get our support to try to work out the specifics of your issue.

Warm regards!
Marco

 

Hi sharky16,

Thanks for your patience, I checked it out and this one's overdue. I also thank you for your proof of deposit, I asked our banking to team to report it and add it to the list to be completed.

Additionally, I noticed you sent multiple emails concerning the same issue, this actually resets your priority in our queue. If in the future, if you need to submit a support ticket, only send one unless you need to update the information.

Once again, thanks for the documents you submitted.

Warm regards,
Marco

 

Hi vypsylyp,

I ask our Merchant Risk for information concerning your support ticket. I was advised that after you provided them with some requested details, they restored full access to your account. Let me know if the access has been fully restored.

Kind regards,
Marco

 

Now I can open my account if I'm from mexico?

Thanks,
Kind regards.
Iris B.

 

**********

Hi shah889,

Sounds like the first step would be completing the website review. Have a look at the Business Website FAQ section we put together, this will take you through the steps of setting up your website.

https://helpdesk.payza.com/index.php?/Knowledgebase/List/Index/101/website-review

Additionally, we have taken down credit card features on our site until further notice. These features will be back sooner than latter if all continues to go well here at Payza. We will let ya know as soon as we have more news to be made available!

Stay tuned!

All the best,
Marco
Payza

 

Hi weimaojun,

I want to thank you for submitting your proof of deposit. I forwarded the documents to our Banking Operations who are investigating where the transfer went wrong. They will get back in touch with you as soon as they conclude their investigation. I have mentioned to them that it's been pending for a while.

Kind regards,
Marco

 

Hi dsayan,

This wire seems well overdue, send us a bank document like a transaction receipt or send us a screen shot of your online banking. We will use this as a mandate to get our banking partners to credit your funds.

Kind regards,
Marco