AlertPay Online Community Support

Thanks for the Information

regards

 

Hi alertpay. Its been 2 weeks now after my bank wire withdrawal completed but i still have not received the money in my bank acc yet.

My previous bank wire withdrawal i received the money quickly in only 3 days. I've already sent support ticket for a week but till now still no reply from u.

Can u please take a look at my ticket? Thank u.
Ticket ID: OAW-474267

 

You asked for it and now you’ve got it! The first batch of NEW AlertPay PrePaid Debit Cards was sent to 2,500 select AlertPay members this week.

 

Hey, Alertpay, can you please tell me when your credit card system will be up and running again ?

 

I like alert pay because they don't require a bank account to verify and you can get Alert Pay funds on your debit or credit card for a fee or add Alert Pay funds by using a credit card or debit card.

Regards
Internet Merchant Account

 

is host gator and go daddy accept alert pay? i have a trouble to what is alert pay balance used for?

 

Hi!

I would like to add bank account, but I got this message: "The bank account you have attempted to add already exists in the system." What should I do? Thank you

 

Hello AlertPay,

Can you have someone check this please thanks: #BUW-836069.

 

My case has been resolved and the money is being returned. I would use AlertPay again if I was asked to. I've only been asked to do so once. I'm a long time PayPal user. I've never had any problems that could not be resolved easily with PayPal. This has been an interesting learning experience. I wish Tarik, Roberto and the others in support, good luck! Thanks again!

 

Yesterday alertpay restricted my account for no reason. I am using my alertpay account for more then three years for my personal freelancer work. Two days ago i was thinking to add a donation button on my site and add it. Then when i logged in on alertpay account saw a banner i have to review my site so i submitted it. Now my account restricted. They mail me my site can not be accepted so declined. So i removed my alertpay donation button. I want to get back my account so i can use it for my other freelance working perpose. Is alertpay going to unrestricted my account? Please answer. I already opened a support ticket and also mail on this address my alertpay id is .

 

Please reply quickly i have some pending payment that will be sent in few days. If you people not going to restore my id i have to cancel those payments..

 

Ticket ID: OAW-474267

Hi alertpay,i received a reply from your support 3 days ago but it did not solve my problem at all.

Its been 3 weeks now that i still have not received the funds in my bank acc yet.

I've been calling my bank for the past 3 days to check with the trace id that u gave but there's no such funds with that id.

Can u please help take a look at this matter urgently asap? Thank u.

 

Hello Digitalpoint members,

Please be advised that our Customer Support Center will be closed today at 4:30 p.m. EST. http://blog.alertpay.com/

Kind regards,
Tarik

 

Hey Mszveta,

Have you sent us a support ticket? Let me know because I can follow up on this issue with you.

Warm regards,
Tarik

 

Hi Ven666detta,

We have a large volume of verification requests. Our verification Team is working hard to get to your support ticket. They will get back to you once they review your documents.

Warm regards,
Tarik

 

Hello txcloset,

We thank you for your kind words and wish you a wonderful weekend.

Warm regards,
Tarik

 

just submitted a ticket to Security/File>website issue hope i will get answer today

 

Hello mdredz,

As per our Banking Support Team : "We will contact our bank to request a transaction receipt which you can provide your bank so they can locate your funds. We will contact you by email as soon as we receive the confirmation document from our bank."

Hope this helps clarify your issue
Kind regards,
Tarik

 

Hi AlertPay,

I've send two support tickets already with regards to my problem in updating my address and contact info. You see i wanted to order one of those Alertpay cards, but I wanted to update my personal info first and the system is not letting me because of some 'glitch' on my first name.. It's been like 2 weeks since i sent the first support ticket, but still no answer from your support service. Kindly help me on resolving this please. Support ticket number HSZ-401-87544

Thanks.

 

I think you have a New name payza.. anyway..when you gonna work as like as before.... ??

Not even accepting deposits....and support too bad