Man I hate registerfly...

Discussion in 'Domain Names' started by Rezo, Nov 14, 2006.

  1. #1
    I am used to use domainsite for registering my domain, however this was not the case. I have heard good words of registerfly, so decided to use them. Not only I paid 4 bucks more then domainsite, but my domain was registered like in 1 day. Now, yesterday it finally got registered. I transferred to my ns, waited for 5 hours for it to be active but still nothing changed (I went to sleep so haven't seen if something did). Now, I come after 20 hours and what I see? The site is not redirecting me to their parking page, but it just gives a cannot found error. What am I suppose to do? I always used domainsite, very simple and fast but here :S


    It might be my mistake, but if so can anyone help me solving it?
     
    Rezo, Nov 14, 2006 IP
  2. Richie_Ni

    Richie_Ni Illustrious Member

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    #2
    You should do a search on Google before using their service..There are tons of negative feedbacks about them.
     
    Richie_Ni, Nov 14, 2006 IP
  3. Colleen

    Colleen Illustrious Member

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    #3
    Richie's right. I cannot stand them. I transfer all my domains out of there. They're slow and freeze my browser, been that way for years now, different computers. Everything's slow there.
     
    Colleen, Nov 14, 2006 IP
  4. Rezo

    Rezo Well-Known Member

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    #4
    Yes but the damn this must have been a great directory...Custom computer directory :( And it was a such a nice project. I hope I soon get my domain, cos the name is good I think. Just I hope they won't ruin my project.
     
    Rezo, Nov 14, 2006 IP
  5. Dave Zan

    Dave Zan Well-Known Member

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    #5
    Let's see if we can somehow figure out what's going on in the meantime:

    1. If you do a WHOIS lookup, does the domain name show the correct DNS?

    2. If yes to #1, do they have the correct DNS records? (e.g. A-records, MX,
    etc.)

    3. If yes to #2, clear your browser cache, close, open a new one, and try to
    look it up. Is it still giving the same problem?

    4. If yes to #3, go to dnsreport.com, type the domain name, click dnsreport,
    and note the results. What do they tell you?

    Sounds like the domain name's actually resolving to the correct nameservers,
    but the host may be having problems or your ISP hasn't "caught on" yet.
     
    Dave Zan, Nov 14, 2006 IP
  6. Colleen

    Colleen Illustrious Member

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    #6
    You have to write support and keep on it, don't be nice at all, it's the only way to get a response, freak out. Seriously, works with GoDaddy as well.
     
    Colleen, Nov 14, 2006 IP
  7. Dave Zan

    Dave Zan Well-Known Member

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    #7
    I realize that works for you a lot, especially if you're incredibly frustrated with
    them. But if you're not nice to them, then they have no reason to be nice to
    you either.

    I used to work as customer support for another. I know what's it's like, and I
    don't like being shouted at or threatened as well.

    If they're still giving you problems, then cut your losses and move your domain
    names elsewhere if you still haven't yet. That's really the only way you won't
    have to ever suffer their not meeting your expectations.
     
    Dave Zan, Nov 14, 2006 IP
  8. Rezo

    Rezo Well-Known Member

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    #8
    1. If you do a WHOIS lookup, does the domain name show the correct DNS? Yes

    2. If yes to #1, do they have the correct DNS records? (e.g. A-records, MX,
    etc.) Yes

    3. If yes to #2, clear your browser cache, close, open a new one, and try to
    look it up. Is it still giving the same problem? Yes.

    4. If yes to #3, go to dnsreport.com, type the domain name, click dnsreport,
    and note the results. What do they tell you? I am not expert, http://dnsreport.com/tools/dnsreport.ch?domain=computerlinks.org is the report. Can you tell me how bad it is?
     
    Rezo, Nov 14, 2006 IP
  9. Colleen

    Colleen Illustrious Member

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    #9
    The nice approach doesn't work with some. Like I said, I transfer them out. I have no domains there, occasionally I'll buy a site and the domain is there and transferred there, which is a total drag considering their useless service.

    I feel you're wrong, the DO have to be nice or they'll get a bad reputation, which they already have. :)
     
    Colleen, Nov 14, 2006 IP
  10. Rezo

    Rezo Well-Known Member

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    #10
    I have talked to one representative, and if I wouldn't I think my domain wouldn't be registered! He registered in my account after I said something like "I'll remember this case" LOL.

    But in average, he wasn't too bad ;)
     
    Rezo, Nov 14, 2006 IP
  11. Dave Zan

    Dave Zan Well-Known Member

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    #11
    No worries, Colleen. I understand completely.

    Rezo, dnsreport says there are no Start Of Authority (SOA) records. Without
    that, computers in the 'net have no idea what's the first nameserver to lookup
    before seeking the second:

    That's actually what I meant by question #2 re: having correct DNS records
    or not. I also checked for A records using dnsreport's sister site dnsstuff and
    it said there's a server failure.

    Has your domain name already been assigned to your hosting account? DNS
    records configured properly?

    (You hosting your site yourself based on one of your sig files?)
     
    Dave Zan, Nov 14, 2006 IP
  12. emthree

    emthree Peon

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    #12
    Registerfly sucks donkey balls.
    I tried to mass change the NS on 90 domains yesterday and still no changes.
     
    emthree, Nov 14, 2006 IP
  13. kartik786

    kartik786 Well-Known Member

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    #13
    Same problem happened to me.. Chances are the domain HAS NOT BEEN REGISTERED YET ...

    Register with some other site and ask for a refund.. i got my refund after 14 days.. best of luck
     
    kartik786, Nov 14, 2006 IP
  14. Dave Zan

    Dave Zan Well-Known Member

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    #14
    It is registered. DO a WHOIS lookup at iwhois.com and you'll see.
     
    Dave Zan, Nov 14, 2006 IP
  15. Rezo

    Rezo Well-Known Member

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    #15
    Yes, and it's a great host, and I am also manager of that hosting company. However I have special people wich do the technic part, I just do the marketing.

    I have NEVER had such problem. And nor did our customers. The coincidence is that we have the problem exactly when we use registerfly. Other sites were working and still work perfectly from the first moment. I have assigned the domain to my account, no worries for that. But what do you mean by DNS records configured properly?
     
    Rezo, Nov 14, 2006 IP
  16. Dave Zan

    Dave Zan Well-Known Member

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    #16
    http://www.dnsstuff.com/tools/lookup.ch?name=computerlinks.org&type=A

    http://www.dnsstuff.com/tools/lookup.ch?name=computerlinks.org&type=ALL

    From what I gather so far, the .org has the correct nameservers. But that's all
    it's got.

    It's not really enough that the domain name's nameservers use the correct set
    or so. Those nameservers need to have the correct information as well to tell
    computers where to redirect specific queries to.

    That sometimes happens when the DNS records within those nameservers are
    not configured yet. Without delving into technical detail, I'd check with your
    IT guys who handle these things just to cover all your bases.
     
    Dave Zan, Nov 14, 2006 IP
  17. Rezo

    Rezo Well-Known Member

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    #17
    Thanks for the info. I will try to wait for them. These are the worst 2 weeks of my online business. Paypal account blocked because of fraudsters and they don't want to deblock it and now this. DAMN!
     
    Rezo, Nov 14, 2006 IP
  18. Rezo

    Rezo Well-Known Member

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    #18
    Rezo, Nov 14, 2006 IP
  19. h4nh4n

    h4nh4n Peon

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    #19
    Forbidden
    You don't have permission to access / on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
     
    h4nh4n, Nov 14, 2006 IP
  20. Rezo

    Rezo Well-Known Member

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    #20
    Oh really? Try again.
     
    Rezo, Nov 14, 2006 IP