Suspended account can you open a new one/

Discussion in 'Google AdWords' started by TheSyndicate, Feb 7, 2012.

  1. #1
    Since my account got suspended can I open a new one? (i am thinking of Facebook instead) but just in case can you? I guess you can not advertise the same domains and same credit card. But i think the Adword crew need to vice up and underspend my account.
     
    TheSyndicate, Feb 7, 2012 IP
  2. GMF

    GMF Well-Known Member

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    #2
    Well, only thing you can do is make a plea via mail and hope for the best, or you can get a new credit card under a new name with a new address...not advised.
     
    GMF, Feb 7, 2012 IP
  3. TheSyndicate

    TheSyndicate Prominent Member

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    #3
    Well i know everybody is innocent but really this time i have NO idea what i did. Google should really focus on bad accounts and stop banning people in random.
     
    TheSyndicate, Feb 7, 2012 IP
  4. odlanor9

    odlanor9 Peon

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    #4
    yes you can, its probably your best bet
     
    odlanor9, Feb 7, 2012 IP
  5. bigove73

    bigove73 Well-Known Member

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    #5
    Yeah my site is legit also and i never even got a ad off the ground before they suspended my account. I heard they went on a spree on bans, i hate Google...
     
    bigove73, Feb 7, 2012 IP
  6. Lucid Web Marketing

    Lucid Web Marketing Well-Known Member

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    #6
    There is a difference between being suspended and banned. Suspended means you have a variety of rule violations and by fixing them, you can get un-suspended. Banned means they don't want you ever to advertise on Google anymore, you're too much of a bad boy. Suspensions can lead to bans in some cases but Google is giving you a chance to correct the problem(s).

    One thing that can and most likely will get you banned is opening another account. Eventually, they'll figure out it's you. Plus, if you don't correct the original problem, you are not fixing anything. Therefore, don't do it and see where the problem is and fix it.
     
    Lucid Web Marketing, Feb 7, 2012 IP
  7. TheSyndicate

    TheSyndicate Prominent Member

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    #7
    Permant Suspended sounds like banned to me...still not answer from them in 48 hours just the Indian call center boys sent a sorry message
     
    TheSyndicate, Feb 8, 2012 IP
  8. TwistyGut

    TwistyGut Peon

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    #8
    Find out the problems which cause you suspended. Try to find out and fix those problems. This help you to Un-suspend your account by Google.
     
    TwistyGut, Feb 8, 2012 IP
  9. bigove73

    bigove73 Well-Known Member

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    #9
    Hey there is a number on the adwords page, i called and was very polite so they are investigating for me and promised to email me back with a answer. I got a email today saying they are working it and hope to have my account back online soon so i recommend calling them.
     
    bigove73, Feb 8, 2012 IP
  10. TheSyndicate

    TheSyndicate Prominent Member

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    #10
    Yeah but you know Google they never say in the email they always say "hum" an give you a bunch of different reasons. Like i said this ads have been going on for 1000 of USD before and each year i unpause them and this year they just shut it down.
     
    TheSyndicate, Feb 9, 2012 IP
  11. AdWords-Team

    AdWords-Team Peon

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    #11
    If you want to get fast support from Google. You should become partner certification.
     
    AdWords-Team, Feb 9, 2012 IP
  12. AymanX

    AymanX Well-Known Member

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    #12
    how to do that?
     
    AymanX, Feb 9, 2012 IP
  13. TheSyndicate

    TheSyndicate Prominent Member

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    #13
    Well right now i am out from Google Adword so i guess i wait to they let me back in :D
     
    TheSyndicate, Feb 9, 2012 IP
  14. AdWords-Team

    AdWords-Team Peon

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    #14
    [SIZE=-1]To become a Google Certified Partner in the Google AdWords Certification Program, a company must:[/SIZE]
    [SIZE=-1]
    • Have managed at least a US $10,000 spend over 90 days (to be counted from the day the AdWords account is linked to the MCC). The MCC account linked to the company must have spend on 60 days out of a 90-day period.
    • Have at least one individually qualified employee
    • Note our terms and conditions
    [/SIZE]
    https://support.google.com/adwords/certification/bin/answer.py?hl=en&answer=18572
     
    AdWords-Team, Feb 10, 2012 IP
  15. bigove73

    bigove73 Well-Known Member

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    #15
    Just got a email reply from Google and of course they could not re-instate me. Can't remember who said it buy yeah, apparently suspended means don't ever use adwords again so there is no difference in their eyes between suspended and banned. I just signed up for Adcenter and bought $300 voucher for $50 so we'll see what happens, they even helped me set it up over the phone and seen my credit so hope it converts even a little.
     
    bigove73, Feb 10, 2012 IP
  16. zubizubi

    zubizubi Active Member

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    #16
    You can definitely do that..
     
    zubizubi, Feb 10, 2012 IP
  17. BurnOut

    BurnOut Banned

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    #17
    By their TOS you can't have multiple accounts, but...
     
    BurnOut, Feb 10, 2012 IP
  18. TheSyndicate

    TheSyndicate Prominent Member

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    #18
    This is the answer i got from Google Adword

    Hope you are doing good. I am zzzz and I am glad to inform you that
    after careful review, our AdWords specialists have determined that your
    account is not in violation, and it has now been reinstated.

    Google takes violations of our AdWords policies very seriously. Your
    account was suspended when our system determined that it was in violation
    of one or more of our policies. Thank you for fixing your site and making
    it compliant with our policies.

    Thank you for your understanding. We sincerely apologise for any
    inconvenience that this may have caused.

    Your opinion counts! You may receive a satisfaction survey in the next 24
    hours--if you do, please fill it out. It's a very short survey (we
    promise!) and your feedback will help us improve our customer service.

    Have a nice day.

    ( i told them i already swapped to Facebook and have great success with that)
     
    TheSyndicate, Feb 10, 2012 IP
  19. AymanX

    AymanX Well-Known Member

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    #19
    Thank you dude for your reply,
    awesome sharing
     
    AymanX, Feb 11, 2012 IP
  20. AymanX

    AymanX Well-Known Member

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    #20
    good luck with your adcenter test, i hope you achieve your goal
    but my advice is to learn something more useful (at lease in my opinion) such SEO, and free traffic generation
    i was lost thousands in advertising, before i learn how to get mass traffic to my sites using SEO and traffic generation sources
    i hope to you not make the same mistake.

    to your success,
    Ayman X
     
    AymanX, Feb 11, 2012 IP