Why Alertpay sweep my funds !

Discussion in 'Payment Processing' started by www.lotoftalks.com, Dec 12, 2011.

  1. #1
    Date: 12/12/2011 11:28:51 AM
    Reference Number: D78C0-8FF31-E2386
    Transaction type: Debit
    Name/Email:
    Current Status: Completed
    Amount: $133.80 USD
    Purchase Type: Service
    Shipping Details: Not Provided
    Details (optional):
     
    www.lotoftalks.com, Dec 12, 2011 IP
  2. AlertPay Team

    AlertPay Team Member

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    #2
    Hello Lotoftalks,

    We have looked into the matter and reversed these transactions. The funds are now put back onto your AlertPay account.

    Best regards.

    Tarik
     
    AlertPay Team, Dec 12, 2011 IP
  3. www.lotoftalks.com

    www.lotoftalks.com Peon

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    #3
    Thanks Tarik...

    To be frank m not getting sleep from 3 hrs.... i had plans to sleep early but these type of things really create big havoc in lives of small people like me..

    Please ensure these type of mistakes wont be repeated again :)

    Thanks for everything !
     
    www.lotoftalks.com, Dec 12, 2011 IP
  4. www.lotoftalks.com

    www.lotoftalks.com Peon

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    #4
    Hence forth keep a mechanism of compensating those users who are put under lot of pressure......


    U can start off wid rewarding me lolz :p good night
     
    www.lotoftalks.com, Dec 12, 2011 IP
  5. www.lotoftalks.com

    www.lotoftalks.com Peon

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    #5
    Access to your account is currently restricted. Please contact Customer Support for assistance. whats this now !
     
    www.lotoftalks.com, Dec 12, 2011 IP
  6. AlertPay Team

    AlertPay Team Member

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    #6
    Hello Lotoftalks,

    We had to temporarily suspend the account in order to restore it to it original state. Rest assured that you now once again have full access.

    Thank you for your patience

    Best regards

    Tarik
     
    AlertPay Team, Dec 12, 2011 IP
  7. www.lotoftalks.com

    www.lotoftalks.com Peon

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    #7
    Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately.

    Ticket ID: JUN-346592
    Subject: Account Restricted


    Can u make it fast

    This problem has raised solely from alertpay side....
     
    www.lotoftalks.com, Dec 12, 2011 IP
  8. radian

    radian Active Member

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    #8
    Wow, it's good support from AlertPay.

    I've just known that AlertPay Team is here on DP.
    I love AlertPay....

    I'm sorry for OOT.
     
    radian, Dec 18, 2011 IP