AlertPay Online Community Support

Hi dayfun

Unfortunately, you can only verify your account through bank wire withdrawal.

I understand there are some issues concerning Morocco, however I know of some members that have been able to verify their accounts.

I would suggest you ask around in this forum for members from Morocco that have been able to verify their accounts.

Cheers

Sean

 

I am sorry to say ,but i don't trust Alertpay.u took my $304.00 and didn't reply my tickets till yet.You replied some tickets saying that its our policy that if you send money to any other alertpay account ,we are unable to revert back...you are just like D graded !!!

 

Hi bosacani28

You can find all this information on our website.

This link will tell you about our fees https://www.alertpay.com/en/fees.aspx

This link will tell you about deposit and withdrawal processing times, https://www.alertpay.com/en/deposit.aspx

You can make payments to anyone in the world. We support 190+ countries, and offer 22 currencies. They would need your email address to make a payment, and yours theirs to pay them.

Please let me know if you need more information.

Cheers

Sean

 

Hi Techking

Could I have your account name, so that I may look into your account.

As I do not know any particulars of your account, I can only make general statements. Your account might have been flagged by security, for either accepting fraudulent funds or for violating our terms of service. In which case our security investigates the matter.

We have a transaction dispute process in order to help refund your funds if you did not receive a good or service. You may consult this link on how to file a transaction dispute https://helpdesk.alertpay.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=154&nav=0,24

Cheers

Sean

 

thanks for replying ,

i so those fees before
>>>
AlertPay Prepaid Card $1.00 USD
Credit Card $5.00 USD
Bank Wire $15.00 USD
Check Free
>>>

i dont get this, for credit card withdraw (personal or business acc) is 5$? and how many days will this take? also for the check ,is that like you will send out a check into mail? how many days?...

and on your blog site there was a "post" that you guys put it up last week,that you will accept transfer and withdraw money to the bank for usa banks for free or 0.50c $ ,and i even post a question comment ,and it never got
approved and when i look today all the post is erased that your company published ,why is that?

thanks

 

Nothing like that..even i am trusted alertpay customers since 2009.I am verified one and didn't did any fraudulent fund transactions,etc.I contacted your dispute department(MORE THAN 19 TIMES IN THE INTERVAL OF 8-12 DAYS) ..they told,once the money is sent to another alertpay account,we are unable to revert back ..Is this your policy..I am very angry with you ALertpay and decided to not to use it in future..inaddition,i will post your review in all my community website to make people know what the real Alertpay is ?

Please DP member ,one Simple Request ,The Alertpay account gupta9610[at] yahoo.com is ACCOUNT OF THE GREAT SCAMMER and he not only took my lots of dollars,but fraud several other people.....And Alertpay ,just like small kid in front of him telling me that we are unable to revert back seems that they also got some commission from it..Even till now,Alertpay not block there account of that and warned me in mail that if i send request to revert back again ,he will block my account...

please aware of him:Scammer
scammer !

One More thing..Even after 1 day when that scammer didn't delivered the service ,i placed the complaint in alertpay transaction disputes ,they didn't response till 7 days .....Then i sent one more email to them ,request them ..plz respond ..nothing nothing nothing ......


** Alertpay,I resp you ,but i don't wanna bear any Loss due to u.!!!!!!!!

 

and one more thing..you gave me that transaction dispute link
https://helpdesk.alertpay.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=154&nav=0,24


which told as :

One Sentence :

You only Late it by more than 45 Days ,by not responding the any of the tickets and then explaining above that transaction should be less than 30 days ...you just try to fool me and nothing...
I read all your policy and then only i placed first ticket in only 1 day ,after i know about that fraud person..but,you didn't even respond till 6-8 days ..Is this your poilicy ?
Again i contacted you ,No respond till 7 days......and you passed my 30 days !!!!!!!

and when you respond ,you told we are unable to revert back...you are helpless in reverting the fund from your alertpay accounts zone ???
You are not even good transaction Engine..You fooled Peoples ..I want only my money back !!!!!

I have now also all evidences/proof to knw u who is right !


Be alert : DP Members ...

 

Hi Techking

I would very much like to help you, but I am unable to do so without your AlertPay account name.

Provide me with your AlertPay account name, so that I may look at your account. There is no point going on how you were wronged, when you are resisting help.

As well, please refrain from labeling other users. A public forum is not the appropriate venue. They are not here to defend themselves, and we are only getting one side of the story.

Cheers

Sean

 

pm sent to you

 

Hi boscani28

At this moment credit card withdrawal is disabled. our integration team is working on testing the service on our system.

Cheques are sent via regular mail, to the address on your AlertPay account. Bank transfers in the US are currently disabled, we working on upgrading that service.

For withdrawal and depositing processing time frames you may refer to this link, https://www.alertpay.com/en/deposit.aspx

I am not responsible for the blog or the Facebook account so I cannot speak of as to why your comment was not posted.

Cheers

Sean

 

all disable for usa... check takes too long to get, high fees,fees for transfer/withdraw needs to come little down,anyway,i think will pass the offer,will move to other companies,thanks.

 

Hi boscani28

Select features have been temporarily disabled as we are working on building a solid foundation to meet the growing needs of our 7 million plus member base. Whilst, they are inconvenient they were mandatory upgrades as AlertPay moves into the next phase of its development.

We at AlertPay are dedicated to making our service both reliable and complete for the benefit of all our members. This would not be possible without some sort of financial support. All fees charged contribute towards our operating and administrative costs, without which we could not possibly offer our services.

Cheers

Sean

 

when cheque withdrawals will be available to the rest of the members

 

Now the 45 days Passed due to u .. now u able to help me ?? I know this is public forum and world 18th Forum,therefore i told here all things about u..if u can help me or i know what can i do !!

 

AlertPay :is really called as "Be Alert---->while Pay"

Alertpay,I don't want to misguide people here so i told all truth about u ..if any one wants evidence/proof of my truthfulness ,I am ready to give!

If u really want to help me ,then open the case here only,let more than 100000 Peoples of world know the truth about you or even just pm me !I want my money and nothing else !

 

Hi Techking

I would really like to assist you, but without your account name there is not much I can do.

I have been on this forum since September, and another colleague on since May. I cannot recall ever interacting with you. I have gone through all my private messages, and you have never contacted me.

If you would like me to assist you, then please provide your account name. There is no point in going on how you were wronged, when you resist my assistance.

Cheers

Sean

 

Hi money$maker

We are working with our partner to roll it out globally. At this moment it is only available for our American members.

Once more countries/regions are added I will be sure to make announcement. As well you may check out our blog for the latest news, http://blog.alertpay.com/

Cheers

Sean

 

I edit my post because I dont want to argue with u
All I can say I never did any unapproved exchange with my account and who checked my account either he does not understand my reply or he just mislead you

I never believe other people when they say like this " alertpay scam alertpay scam bad etc " but today I believe them and yes they are true .


I want say one more thing -

first In your sytem cc not working ,
second cheque not working,
third verification quite impossible right now for indians
fourth withdrawal via wire take ( 15+ inter bank fees = 20$ )
cc withdrawal not working
support takes ages
if we raise dispute fund recovery not work 98%

further more your support system doing this type of review mistake and close account unnecessary
then why people will choose alertpay ?

tell me one reason for which people will show interest about your service .
Just tell me one reason .


I know u cant do anything because u r a employer and u get paid for your job and not the owner but I just said this and this is true fact .
U should admit this .

 

Please post your truth also so that we can understand

 

Please check PM...Mr. AlertPay