Hello guys, last week my 50 websites got hacked. 40 on namecheap.com and 10 on name.com. i emailed namecheap, got my account with the domains back in half day its now 6 days later, still nothing from name.com the help service of namecheap seems better i will update you guys for name.com
I'm sorry to hear your accounts were hacked. Have you tried calling name.com? You may get better results doing so. Hope everything works out for you.
Call to Name.com support number either with your mobile or via Skype.I think that will solve your problem fastly
Just curious how your domain can get hack? i have several domain registered on name.com, its service is quite good, but they don't support live for chat.
they hacked my pc and i think they installed a keylogger namecheap got my account back in like 5 hours name.com: still no answer i thought always they are a good company, but i will not lose my hope in them, i will update you guys
they said u will hear from us in 5 days, they never sended me a reply, they just closed my account i sended 2 emails again to name.com never got an answer NAMECHEAP is 100 times better, too bad, i lost 1 of my domain which was bigger dan all my 49 websites together with 20k traffic a day why is name.com not answering?
Well once I faced a similar sort of situation. I have sent an email to name.com and they made a phone call within 2 hours to me. I am from India. However by the time they called me my problem was already solved. I guess name.com also provides good support.
What i believe both company has no positive review, I think you should search other company which has positive feedback.
i have emailed name.com today again, this is my last time i try, i lost 20k traffic a day, 3 weeks later, still name.com dont give my account back, i will update you guys, i hope they are as good as namecheap.com,
@OSSEO: well namecheap.com got my account back in 1 day so if i dont get my domains back from name.com i will just 301 redirect to new domains i will buy on namecheap.com so i can still get a little of my traffic but too bad name.com took so long time to think, i wait for their email, hope this time they will fix it, i will update you, maybe they didnt got all my emails, and didnt saw it
I have had similar problems with Name.com which is why I switched all my domains to Namesilo and Namecheap. Name.com used to be the best, but now their support SUCKS. I moved over 300 domains from them in the last year and will move the rest as they expire. Feels like getting off a sinking ship.
update: i sended them 100th email, and last they said: we will love to help u , i thought they were working on it, i didnt heard anything i sended them an email and asked for the progress, they sended me again the same exactly email they sended: we didnt got your id scan etc come on i sended it on first day to namecheap and to u name.com, they dont check emails? i sended then twice, and now they ask for same i sended another email, when i dont get my domains back, i will leave name.com for sure and go to name.com i loved name.com always and now this happens, i hope they will fix this issue, as they said they saw that pakistan hacker logged from pakistan i will update you guys i will update you guys
I've bought the domain on name.com, but I failed to register a domain because it was taken in a few seconds. And my money refunded by name.com at the time also. I have never tried to buy a domain at namecheap. But I think name.com is the best, because name.com is fast loading and simple.
you never tried name.com and you say its the best? your 9 years old? its like cola is very nice, but i have never tried it i am a client for years, i wont say they are good or bad, i will write a review about name.com soon when they email me. i am very disappointed that its now 1 month later and i still didnt got my account back. i will update you guys
Back to school guest. Read again by your eyes, don't using nose. You should be able to distinguish between name.com with namecheap.com. Two different providers. : lol: