Official Filesonic.com Launch - Announcement & Feedback

Still have many elite vouchers to give,pm me if you want one

 

Hish i was able to access again for a whike, then got the msg again.

I cannot sustain more of that it's my 3d day, please advise what I can do to sort this out once and for all.

Thanks

 

Hi

At 08:16:48 , we got so many login failures.. We don't allow system abuse... I will unban it.. But please make sure it doesn't happen again!

Hish

 

If I am abusing I am unaware of it (maybe IDM???).
Is the abuse coming from my userid? or just the ip?

 

Not your user ID... It is the IP!

Regards

Hish

 

Then this is coming from my someone else using my isp DSL not me.

Thanks for your help, hope they stop abusing.

 

Thank you Hish for solving my request (ticket) regarding the lost security answer!

Much appreciated!

 

Still banned please advise what I can do.

Thanks.

Update: I am able to download with my download manager, however I am unable to open filesonic main page from browser

 

Hello

It is queued for unban (could take up to 2 hours)

regards
Hish

 

My pleasure I am just doing my job

If you need anything, ticket is the quickest way to contact me!

Regards

Hish

 

Update: I am able to download with my download manager, however I am unable to open filesonic main page from browser

Thanks.

Is there any live support with filesonic?
not that I don't appreciate what u're doing here, quite the opposite, however I have previously been on usenet sites with live support feature. You click on live support chat and within seconds you enter a chat with the support team who can help instantly.
support through forums is a hassle to the user (imho).

Thanks again for the hard work you're doing here.

Regards.

 

Which hour payments are sent on server time?

 

Hey Fuseless,

Im glad it worked!

We don't have live support.. With the number of daily requests we get, we would need at least 50 agents!

Hish

 

lol i understand.

Thanks again

 

I´m totally pissed at Filesonic. I bought a premium membership for the first time about a week ago and it looks like that was the biggest mistake in my entire life. I downloaded one single file that worked fine even if it wasn´t as fast as advertised. And then all of sudden the next day whenever I tried to login I was told my email-adresss wasn´t included in the database. Since it wasn´t possible to recover my account either I wrote a support mail. There some Kristina asked me for my transaction ID so I sent her the transaction voucher. Though all information she needed was comprised there, she kept asking me for the transaction ID and I should contact the payment service I used. So I contacted Micropayment and they gave me that transaction ID right away and I sent it again to Filesonic. And guess what, that Kristina just repeated to ask me about the transaction ID although I just sent it!! They took my money and I don´t get what I paid for, but instead they keep me asking me for some stupid transaction ID I already sent them, this is a friggin scam. I´m so sick of this people, I´m never gonna use Filesonic again and tell everyone I know how they tricked me out of my money. Shame on you Filesonic, this is pathetic!!!!!

 

Hi Bi3hop,

What is your user ID?

Hish

 

Hey Hish, it seems payouts are gonna be delayed, ,usually I would have been paid by now!!

 

Any updates on when server speeds will be fixed?

I am downloading 4-10 times as fast from Oron!

 

Hi

The day is still not over! Please be patient!

Hish

 

Hi randomnick

We have major changes happening this week.. Everything should be better than before once we are done with it!

In the meantime, can you please PM me the links that you are downloading?

Thanks

Hish