Like I said, I understand 100% what you are saying, but just as I would never go into details of your account online in public, I can't do so with the bank issue. That must stay between us and the bank. We aren't saying we have no responsibility, or you wouldn't have us talking to you and emailing/Tweeting/FBing you all hours of the day and night.
Hi, I have got a question. I signed up for Payoneer using Odesk.com. I received my card many months back. BUT I never worked and never activated that card. Now I have also plimus.com account who are also Payoneer partners. I will be getting a payment from plimus soon. Can I use the same card with plimus? or I have to apply for another payoneer card? What will be the charges for activation?
Generally speaking, yes, you can use the same card. Since it's been a long time since you got the card, though, you should contact our support team to make sure the card is still active. It shouldn't be a problem to reactivate if the account is closed due to inactivity. To add a new partner to an existing card, choose Payoneer as your payment option, and click on the banner on the right that says "Already have an account with Payoneer?" It will have you log in to your account and then you will have Plimus connected to your card. Again, please check first with our support team that your card isn't blocked. Thanks!
I've been having a problem with the virtual bank account more than three months and still the problem not solved. Time to time I contacted payoneer support team but it takes a long time to receive a reply from them. Could you please take a look into this and help me to resolve this? I'll PM you the ticket number.
do Payoneer work for india... i mean withdraw at ATM. I have a payoneer card and U.S virtual bank account. But it stopped working from Jan, 2011. Has it started working again for indian users... Please advise
India has some stringent rules for payment processors, perhaps your Payoneer account is not in compliance in some way. As somebody at Payoneer what the exact issue is.
The Indian Government and local banking authorities have prohibited the issuance of Visa and MasterCard cards to Indian residents. This unfortunately includes Payoneer. We do offer a worldwide local bank transfer service, available to Indian residents, with participating partner programs. You can contact our CS department for more details. Note: Non-Indian residents travelling in India may still use their Payoneer card at ATMs to withdraw cash.
Hello Talia & Nissim, I have a Payoneer MC. I activated the card and tried to upload some money into it using my other credit card which was rejected, but when I tried through Guru.com it was done successfully. I applied for the card through a Payoneer partner Guru.com. But I like to know that if I can use the card for my other online services where the Payoneer's partner is not involved. Also like to know that can I use the Payoneer MC with the Paypal to get my account verified? If yes, so which billing address has to be entered while entering the details for the MC in Paypal? I also read on some forums that Payoneer has been providing the Virtual US Bank accounts to their members but they were needed to provide a strong reason. I am an online worker and providing many types of Online services. The MC I have is from Guru.com, but there are many other services where Guru.com is not involved e.g. Selling of VoIP Prepaid Calling Cards to different users and resellers around the world and need to know if I can use the Payoneer MC to accept their payments and if can get a virtual US bank account for the payment where they send they payments through bank wire? Thanks Riz Khan
Hi RizKhan, You shouldn't have a problem receiving payments from your own credit card anymore. Generally speaking, you need to receive at least one payment from one of our partners (Guru.com in your case) to have a private load approved. You can definitely use the card to receive payments from others. If these are the same people, they can also sign up to be partners and then payments will always go through automatically. Feel free to have them email me for more information: taliakl at payoneer.com You can use your Payoneer MC to verify your PayPal account, just make sure that you have a few Dollars on the card since PayPal makes a small charge, usually around $2, so that they can see it works and verify you have access to the account information. You don't need to write a different billing address than your own in this case. You can apply for the VBA through our contact page, but generally speaking you need to have 3 payments from a partner first (Guru or any other partner). Once approved, you can receive payments to your card through the VBA, but through ACH, not wire transfers (it's an American bank transfer that can be performed between American banks). Please let me know if you have any other questions.
Hello Talia, Thanks for your response. I got the idea that how Payoneer works. I checked the billing address option under my account at Payoneer client portal. I have a question that the Payoneer MC I applied it with Pakistan billing address, I want to know that how can I change the billing address? Like if I want to change the billing address to a US billing address, so how I can make it done or I have to contact the support? Because Paypal is not available in Pakistan and I will open Paypal account using my brother's billing address in USA, and want to use the same address with my Payoneer MC so it can get verified easily without any trouble. Also like to know that is it necessary to have minimum 3 payments from Payoneer's partner to get a virtual US bank account or it can be opened upon a request? Because as I told you that most of my services are to users who pay me directly without the Payoneer's partner. Waiting to hear from you soon. Thanks Riz Khan
Hi RizKhan, You would need to contact our support team to change your billing address at http://www.payoneer.com/contactUs.aspx. Regarding the 3 payment rule, it's one of our only requirements to open up the account - just like when you open a bank account, you are usually asked to show the last few paychecks that you received.
Hello Talia, Thanks for the info. I have contacted the CS on Payoneer's website and waiting for their reply. I got another question, I have registered a new Paypal account using my new US address (The same address has been told to the Payoneer's CS to reflect in my account's billing address). After the successful registration on Paypal, I logged in to check the verification procedure and found that a US Paypal now can be verified by linking the US bank account or by Paypal Prepaid Card. My question is that can I attach the Payoneer's Virtual US Bank account with my Paypal? and how long does it take for opening a Payoneer's Virtual Bank account after applying for it? Thanks RizKhan
You can use your Payoneer US VBA to receive US ACH transfers, so yes, you can use it to get funds from PayPal. As the program is still a pilot program, the application process is on a case by case basis. It shouldn't take more than a few business days to get an initial response, after which you will be provided with further details. I've contacted CS and will update you as soon as I get a reply as to the current status of your ticket.
can the VBA be used to send payment to someone else bank account? or shall we only be able to withdraw payment to our own bank accounts? regards