Official Filesonic.com Launch - Announcement & Feedback

Discussion in 'Affiliate Programs' started by Hish (Filesonic.com), Aug 4, 2010.

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  1. quickben

    quickben Peon

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    #23501
    ftp seems to not be connecting, is anyone else having this problem?
     
    quickben, Aug 1, 2011 IP
  2. jimbo-53

    jimbo-53 Active Member

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    #23502
    xtazi35 - if you are in certain countries then the url will redirect to your local CcTLD hence .com being .in for you people in india
     
    jimbo-53, Aug 1, 2011 IP
  3. Hish (Filesonic.com)

    Hish (Filesonic.com) Peon

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    #23503
    Hish (Filesonic.com), Aug 1, 2011 IP
  4. Hish (Filesonic.com)

    Hish (Filesonic.com) Peon

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    #23504
    Hey guys!

    I would like to introduce to you the newest member at FileSonic.com . He will be helping you out here and on ICQ/Skype/Email.

    His name is Jake and his username here is : jake (filesonic.com) 

    I am sure that you guys will get along pretty well and that he will be really helpful and will address your needs one by one :cool:

    Best Regards

    Hish
     
    Hish (Filesonic.com), Aug 1, 2011 IP
  5. jimbo-53

    jimbo-53 Active Member

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    #23505
    Thanks for letting us know hish
     
    jimbo-53, Aug 1, 2011 IP
  6. jake (filesonic.com)

    jake (filesonic.com) Peon

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    #23506
    Hey guys, got a new helper here.

    Got any questions or problems feel free to ask me, I'll definitely do my best to take care of you guys.
     
    jake (filesonic.com), Aug 1, 2011 IP
  7. randomnick

    randomnick Peon

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    #23507
    Hi and welcome jake :)
     
    randomnick, Aug 1, 2011 IP
  8. jimbo-53

    jimbo-53 Active Member

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    #23508
    welcome to DP jake
     
    jimbo-53, Aug 1, 2011 IP
  9. jake (filesonic.com)

    jake (filesonic.com) Peon

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    #23509
    Thanks random, jimbo.

    Hope I'll be as efficient as Hish is.
     
    jake (filesonic.com), Aug 1, 2011 IP
  10. randomnick

    randomnick Peon

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    #23510
    I can give you a few questions to begin with :)

    1)
    Dashboard counts copies as used storage space - please fix or give an update.

    2)
    Please let us keep the log of deleted files for more than very few weeks.

    3)
    When will the Affiliate Plugin be updated for FF 5?

    4)
    Advanced statistics - charts are flawed - please fix

    [​IMG] [​IMG]
     
    Last edited: Aug 1, 2011
    randomnick, Aug 1, 2011 IP
  11. jake (filesonic.com)

    jake (filesonic.com) Peon

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    #23511


    Hey Random, these are the answers to your inquiries:

    1-) Every time you copy a file it does take that amount of space in your account.

    2) I'll discuss this part with the developers about that, i think they have their reasons to do it in the first place to keep it short.

    3) I just found out for you (specifically) that the plug-in will be fixed so that it's compatible with FF5, earliest Monday

    4) Will be fixed. Thanks for pointing it out.
     
    jake (filesonic.com), Aug 1, 2011 IP
  12. randomnick

    randomnick Peon

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    #23512
    Thanks.
    Keep up the good work! :)

    BTW:
    Re: charts
    Even though they are flawed in a funny way, they still do not show the same sales numbers as the 'normal' statistics.
    2 weeks old bug now - not that it bugs me a lot, but the number of sales should be the same in both statistics types - for the same period.
    (no refunds during the period I just tested)
     
    Last edited: Aug 1, 2011
    randomnick, Aug 1, 2011 IP
  13. jake (filesonic.com)

    jake (filesonic.com) Peon

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    #23513
    Hi,

    Theoretically it should be the same stats, however I'm assuming that it's not because there's the extra 2-3 groups that don't belong.
     
    jake (filesonic.com), Aug 1, 2011 IP
  14. randomnick

    randomnick Peon

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    #23514
    Nahh. It is the bug from last week or the week before.
    Fix the charts and lets talk about it again. :)

    BTW:
    I only get flawed charts if the FROM period is from July 14th or later.
    --> If I chose a FROM period earlier than July 14 - until today Aug 1st - I do not get a flawed chart.
     
    Last edited: Aug 1, 2011
    randomnick, Aug 1, 2011 IP
  15. jake (filesonic.com)

    jake (filesonic.com) Peon

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    #23515
    Yup, I found that out also. Thanks.
     
    jake (filesonic.com), Aug 1, 2011 IP
  16. Hish (Filesonic.com)

    Hish (Filesonic.com) Peon

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    #23516
    Hi guys,

    As we've seen in the past, with other affiliate managers, many of our partners here used to PM all the affiliate managers & I . This will only get everything slower and it will complicate things.

    So ,  please do NOT PM more than one person regarding the same issue.

    Thanks !

    Hish
     
    Hish (Filesonic.com), Aug 1, 2011 IP
  17. dkp

    dkp Well-Known Member

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    #23517
    Welcome Jake to DP :)

    Filesonic is getting better & better by providing affiliates with more support members, I think this is one of the main reason why filesonic is ahead of other file hosts.
     
    dkp, Aug 1, 2011 IP
  18. jamesrocky

    jamesrocky Active Member

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    #23518
    Yes filesonic is getting better and better everyday even with more & more competition :)
     
    jamesrocky, Aug 1, 2011 IP
  19. jimbo-53

    jimbo-53 Active Member

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    #23519
    They are getting bigger - but sales are going down for me, were massive about 6 months ago
     
    jimbo-53, Aug 1, 2011 IP
  20. blackemil

    blackemil Peon

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    #23520
    i can't make sales if my files are deleted 2 minutes after i upload them...i work with other filehost...i upload the same files but only in filesonic are getting deleted instantly...
     
    blackemil, Aug 2, 2011 IP
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