hi My friend company has got termination notice from CJ. He is having about $2200 locked and about $3000 pending commission. He is spending about 70% money to earn with CJ. CJ has sent an account termination notice to him. And quoted no reason in first mail. They said the account will be terminated after 15 days and money can be reversed back ? Why is it ? when it can happen. I personally know he bids like $5-$9 per click to get traffic for CJ campaigns. and if the last month money is locked, where can be the problem? its a big amount in India and it can hammer at back bone of his company. He tried to call at client support, but the lady there was not able to answer the reason ? suggest something. Big Sam
Maybe, but normally these non warning kick is something more serious like when they discover using an invalid credit card doing sales from a same source (PID)
I spend a lot too with AdWords, don't worry they will not kick you because you are from India. They only kick comproved fraudulent people. They specialists net Detectives and they only deactivate accounts only after complete investigation process.
Well First of all your post does not specify if he will be paid or not . you said word " can be reversed " so it means its not reversed yet . or still there is chances of getting paid . however according to my experience companies donot pay if terminate account . but CJ is a big company and they may pay as benefit of doubt . Claims like your friend have legitimate traffic and still got account cancelled does not look true at all . Reason is simple CJ is big brand , and if they cancelled account without any reason they can be sued easily by court . (even you can file a case online these days) ... Actually issues like account sunspension are not done by man . they have softwares to detect fraud . Reason of not telling you " Exact reason of account cancellation " is simple , if they told peoples how they detect fake leads , some smart guys will find out ways to cheat there system ... However if you sue them they will explain you why your account was cancelled with proper evidence(however there is risk of getting sued back , but do it only if he is very much confident that his leads were real) .... Networks normally cancel accounts at payment date and donot pay previous and that month payment . its sad fact of affiliate marketing .. so affiliates should always choose option of getting paid promptly .. Only solution is donot put all the eggs in the same basket and use 7-8 networks if you have big traffic ... however here are the few common reasons of account cancellation(not limited but possible) check your friend and see if he did any of those 1. Multiple accounts -- Most network donot allow 2. Desired country traffic ? 3.Equal time leads > search engine leads does occur at diff. times and diff. instances . for example if all of your leads coming between 1pm to 7 pm , network assumes its mannual traffic and donot accept it . 4. Click to Sale ratio ,, if merchant have 100 affiliates , for one affiliate there is sale per 100 leads and for other affiliate there is sale per 10 leads , it makes merchant suspicious that you are incentiving traffic , so may be one cause of cancellation 5. Using words like " hel us " " Support us " fill form etc or misleading any other way may lead cancellation of account .
This list is not specific for CJ and may not be considered. all of these items are wrong of why would CJ deactivate a publisher account.
I think this man is telling only probable reason. NOt all proper reason to cancelled account of BIG SAM. Simple CJ found something wrong(frauds leads, clicks etc.) with BIG SAM acc. That is the reason of cancelled acc. Is any another network close your acc. in history If yes.. Then change the way of your promotion. If no.. then all the DP members should suggest him. Big Sam really need your help.
My friend tried to call CJ. The client support department is unable to tell the specific reason for the same problem. However, he has got an email from them that there are subpages for each offer at a site which is not complete yet and used to put offers or landing pages from google adword traffic. This is the only reason they have quoted yet. They are doubtful that as there can be some affiliate marketing inside my site or there is incentivecised leads . But both of them cannot happen as there is nothing like such interface there. what you say? They have already cleared to them that they are promoting offers via cpc and sent them the keywords for those ads and the things were already checked by network quality department some 3-4 months before. Again they are quoting the same question. What should be the answer. Big Sam