I started running my adscendmedia gateway on my site. And I was receiving lots of complaints from USA viewers that they are not able to unlock the site even after trying numerous surveys. Well, I've tested the gateway myself. I asked a friend of mine from USA to take the survey. She first took the survey about Pizza, but it did not unlock. I then told her to take another survey which is about ipod and she was able to unlock it. I saw my stats on adscend and it credited the ipod survey. Later, I instructed 2 usa viewers to do the same thing and it didn't unlock the page. Sometimes, I feel that the viewers are just stupid. But maybe there's something wrong with adscendmedia? Because before I was with adgatemedia and the same problem occurs. I told my AM and he said that it really has a problem. So I'm thinking the same is happening with adscendmedia?
I run several gateways with adscend and I havent ever had a problem with actual crediting. I've been with them for more than a year. Your problem is conversion, most users will click an offer but then they leave. There's no problem with the gateway.
I dont have have problem with crediting. My problem is that the users are not able to unlock the page. I keep a good relationship with my users and I communicate with them alot and they have been complaining about being not able to unlock it. I am trying my luck now if download offers would be much easier for them to unlock. Thanks anyway.
AMedia is down, then trying to login seeing database error. Moreover all gateways are down, we are losing money at the moment, do they plan to compensate that??
i don't think Adscend is Down, maybe is just for you. Sometimes i can open adscendmedia site, i send them an email and they said to me that is problem with my isp.
Contact Fehzan or Jeremy, they're normally quick to respond to publishers in need. Although this thread is over 2 months old so I'm not sure why it got bumped up.