hostgator one of the worst host service provide i have ever seen. their service is crap. they don't have standard linux admin who can solve your problem at one go, every time you will get different kind of answer from different person its like call center and every one apply their own logic. technical know how is almost ZERO BEWARE - DON'T HOST ANY OF YOUR HIGH BANDWIDTH CONSUMING APPLICATION / WEBSITE ON HOSTGATOR AS VPN LEVEL - 3 IS NOT ENOUGH FOR SITE HAVING MORE THAN 3000+ PAGE IMPRESSION. CRAP SERVICE - CRAP HOSTING - CRAP SERVER - CRAP HOSTGATOR.
hey see this looks funny http://lulzimg.com/i15/b9f86e.png HAHA! HG just pay lots of people for advertisement
My websites are hosted on hostgator for almost two years already and I don't have any complaints with them. Though, some of their technical support sometimes don't know what they're talking about but most of them are friendly and very helpful.
I'm doing about 8,000 page views per day with Hostgator on their baby croc plan with no issues after 3 years. However, when I move up to VPS I won't be going with hostgator as they are not even mentioned when people discuss top VPS hosting companies.
for different kinda of need, different server and hosting may work good, that does not mean one hosting is good or bad, as long as a host has a good reputation, those issues may happen, so according me if you have high amount of traffic than just go with some other host and choose plan or server according to what the traffic or site need, so you won't get same problem again. Hostgator will sure work good, as long as your site has no traffic, as soon it start some traffic, you will start seeing issues, and thats what makes their other client happy, being having server in good condition is more important for a host than thinking for a few client who is overloading server.
They don't have system to get notification of VPS down - My VPS / Services are down for more than 5 days in last 3 months & they are not ready to refund or even not taking any responsibility.