Paypal and PhpLD Issue

For each phpLD directory I own, payment goes to a different paypal address, but really they're all attached to the same paypal account.

This worked fine until yesterday, at which time paypal seemed to replace the email addresses I used with the account's primary email address. So now, regardless of the email address I have entered into the phpLD script, payment is sent to my primary email address.

This makes it difficult to sort things out. For instance, in the past I could just check which payments were related to submissions to a particular directory; now I can't - everything is just lumped together.

Also I don't think it looks good - people making submissions should see what directory the submission is going to on the paypal receipt.

Anyone experience this problem? Any ideas how to remedy this?

 

I have not had a problem with this, but do understand why it could cause a problem.

I have not done much digging into that particular part of phpLD, but I would imagine that there could be a couple of changes made to payment.php and paypal.php that you could add in a couple of notes to be sent along with the payment confirmation.

Also, keep in mind that a Payment confirmation email template can be used in addition. This helps validate to your subscriber which directory he has just sent a payment to.

 

I don't have the answer but PM Serg as you are one of his best clients he will sort it out

 

Thanks. I sent him a PM.

But after playing around a bit with things, I'm thinking that this may be a paypal issue rather than a phpLD issue.

Is no one else having this problem? I can't be the only one with more than 1 site that accepts paypal?

 

Thanks. I'm playing around with this. Even when I force things to go to a particular email address, paypal seems to call up the account default email address, so I think that this issue is with paypal. I'll continue trying different things out.

 

I have the same issues and its very hard to find the paid listing. :0(

Hope someone works this out!

 

I was actualy thinking of having different emails on the same paypal account too, but never got around to use that. What I think happened is that PayPal lagged, they performed maintenance yesterday, I know that for sure.

The best advice I can give is to login to paypal, remove all the emails and add them all back again. That might work.

Regards,
Serg

 

Not quite sure what you mean?

 

I solved this by making each of my directories charge a different amount of cashizzle. One charge $5 and one $7 and so on.....

 

What I meant is for you to login into your paypal account and remove all additional emails except the primary one, then add those emails back again.

 

This definately sounds like a Paypal issue.

My guess would be something cache related with paypal, whereas the cache isn't being cleared and it's using the same info over and over again.

I would email PayPal and see what they have to say.

Do ask them if this can be related to their 'caching' on their servers, which seems to be taking the same info on several accounts even though you are using different emails.

Rob

 

What I did for this is in paypal.tpl, look for this:

<input type="hidden" name="item_name" value="Link to {$URL|trim}" />

change it to something like this....

<input type="hidden" name="item_name" value="<Your Directory Name> Link to {$URL|trim}" />

 

Thanks so much for all your answers.

After playing around with it some more, I'm pretty sure it's a paypal issue too.

I've done what Serg suggested, but to no avail. I've emailed paypal and I'll let you know if they get back.

If the issue doesn't get resolved, I'll do what mystikmedia suggests - that's a very good idea, thanks!

 

Nice tip - thanks for posting this.

 

Just wanted to updated this thread for the record. I never received a response from paypal, but as of yesterday everything seems to be working again. So, payments are again going where they are supposed to.

 

I use the same paypal address on all my sites, but I receive all my receipts from paypal and they always include the directory that was submitted to (similar to what Mystik posted above). I keep all my emailed receipts from each directory in different folders as well, to avoid any confusion. The only confusion I have ever had is from users who weren't keeping very good records of their submissions, emailing me thinking that they must have purchased a link on the domain of my paypal, instead of the actual place they purchased a link. But that has only happened a couple times and it was rather easy to look through my records to point them to their listings.

 

Thanks for the update Jeff.

I am pretty certain that it was their caching on their server side of things.
Glad all is well

Rob

 

Excellent tip on the Link Name.