When trying to reinstaten iPhone in iTunes, I receive the following message followed by an error code 1601 or 1602: The iPhone could not be restored. An unknown error occurred. when trying to restore iPod touch in iTunes, , I receive the following message The iPod "username" could not be restored. An unknown error occurred (1602) Suggest me the solution.
Issue When trying to restore your iPhone in iTunes, you may see the following message followed by an error code 1601 or 1602: The iPhone could not be restored. An unknown error occurred. Or when trying to restore your iPod touch in iTunes, you may see the following message: The iPod "[username]" could not be restored. An unknown error occurred (1602) Solution Completely remove iTunes and Apple Mobile Device support and then reinstall iTunes 7.5 or later.
Completely eradicate iTunes and Apple Mobile Device support and then reinstall iTunes 7.5 or later. Click the appropriate link below for instructions on how to accomplish this for your operating system.
I had the same problem recently. I took it to someone that unlocks iPhones and had it fixed for $10! Is your phone jailbroken? That might have been the issue.