Official Filesonic.com Launch - Announcement & Feedback

I guess they use multi-forum poster software

 

I have the same question. - Its always giving an error... Or "its a .txt please use the direct link(HF)

 

I have one

 

Be aware that I have learned of a hotmail used by a Filesonic "manager" on another website. I have been able to get considerable information from same.

Private message from Fileservice "Manager" (obviously from the Field, not Operations), in response to my honest post about Filesonic practises. Message sent at 11:27 PM, Monday (my local time; Tuesday in Utrecht).

"Complaint

I apologize for the issue you've faced and for the lack of response from support.

Can you please provide me with your user id so I can investigate? I can assure you that there is usually a reason when an account gets blocked.

Thanks,
FS "

If you want to do this the easy way, then restore services to xxxxxxxxxxxxx. You won't. And that is part of a pattern that would be of interest to third parties.

What do you mean "investigate"? There are too numerous to count instances where Filesonic personnel have either denied service or pocketed monies owed to others. And in all cases, you do this without permitting PREMIUM account holders to defend themselves. And you do not answer your PREMIUM emails, even as the same people who are supposed to be managing accounts, spend hours promoting Filesonic at forums. I have a list of over a dozen websites that have posted Sharingmatrix/Filesonic threads. There is a lot of misinformation out there that should be corrected.

You judge without defense. And there is an actuarial impossibility when account irregularities ALWAYS fall on the consumer, and NEVER on the provider. Where there is smoke, there is fire

The "reason" why my account was blocked is obvious: low level employees are addicted to power and wield it to show they have it. Reason: testosterone. You play like Skyscraper Struve (MMA fighter from the Netherlands) and act like you have a chip on your shoulder. I have never given my Premium passwords to anyone. But that doesn't matter to you.

Again, unilateral action taken last Thursday, without reason or disclosure, in Breach of Contract. Issue taken up on Friday and ZERO Filesonic replies over FRIDAY, SATURDAY, SUNDAY, MONDAY, TUESDAY. Filesonic promise: reply within "24 hours." Filesonic action by 3 employees after the ban: HOURS spent promoting Filesonic on various forums.

 

Hey 18folder.. I will put this in our task list

Thanks !

Hish

 

Hi,

I am the Sales Manager and I never received an email from you.. I don't know what you are screaming about, but we have great customer support and this is why we are loved by everyone... What is the email address you sent to ?

Also, what is your login email address?

We NEVER block accounts without reasons.. Did you buy this account straight from our website? If yes, then please send me the transaction details . If you bought it from someone else , then he might have cheated you.

Now, tell me, what is our gain from blocking people's premium accounts? We are building a business, do you really think that we want to block people's premiums so they buy new ones??? Do you really think that people will like us if we did that?

Anyway, I'll be waiting for more info.

Hish

 

You talk 2 much.. fs have very good support.. Nobodies have problem with them from when they start

 

See Filesonic employees who spend hours promoting, while messages from PREMIUM account holders sit unanswered in their laughable "24 hours" box (read: waste bucket). To avoid the hyperlinking prohibition, I mad obvious shifts in the following digitalpoint links after the forward slash.

http:// forums.digitalpoint.com/member.php?u=460191

http:// forums.digitalpoint.com/member.php?u=469482

http:// forums.digitalpoint.com/member.php?u=415094

http:// forums.digitalpoint.com/member.php?u=460550

http:// forums.digitalpoint.com/member.php?u=415891

http:// forums.digitalpoint.com/member.php?u=465482

How well did you check Naija's ID, Alex and Hish?

Filesonic owners post only one contact at the Whois surrogate registrar site. If Filesonic has either banned you for sadistic personal purposes, or pocketed your money, DO NOT contact them through this forum or the listed filesonic.com emails, as they will NOT answer them. Contact them through: jcgnlswnmb(at)whoisprivacyprotect.com And be sure to tell them that EU Consumer Protection is available in EVERY EU language. If you made the choice to sign up for filesonic instead of client-friendly providers like HOTFILES and FILESERVE, it appears that your only choice is to use their type of practises to defend yourselves from savage treatment.

NOW, a filesonic "manager" sent a private digitalpoint message to me and promised to "investigate" why I was banned, without notice or reason. HE DID NOT INVESTIGATE ANYTHING. The ban - which will extend to the duration of the contract (to May 2011) - will NEVER be lifted unless European Union Regulators go after filesonic (its cowardly owners tried to hide under Whois' registry; we know who they are and HOTFILES and FILESERVE know as well).

Should we ask potential partners to help the tens of thousands of filesonic victims to start a website, where the gospel truth about filesonic's business practises and contraventions of European Union Consumer Protection regulation and Criminal Codes are exposed? Should we start an anti filesonic thread here, and on sites like Katz Forums, on which filesonic is attempting a run against HOTFILES and FILESERVE? Should we use Google TAGS, so that those who search "filesonic" can see upfront, impartial and objective information of practices that HOTFILES and FILESERVE find unethical? Should we get a team together that will answer filesonic propaganda 24-7-365. (filesonic is a google analytics client; google "how to be on page 1 on google")

Filesonic hates you and they hate me. We need to deal with that. But we can't resort to hate in our crusade against unfair and unlawful banning, blocking and pocketing of owed monies.

END ALL HATE. END THE ABUSE OF IMPOVERISHED THIRD WORLDERS.

Alexa "world traffic" sez filesonic is: number 73 in starving Bangladesh; number 80 in starving Taiwan; number 93 in starving Brazil; number 100 in starving Thailand; number 101 in starving Malaysia. Rankings are much lower in the developed world.

FELLOW VICTIMS: EVERY COMPANY THAT DOES BUSINESS IN THE EUROPEAN UNION, HAS A STRICT OBLIGATION TO POST A LEGAL ADDRESS (FOR REGULATOR; CONSUMER PROTECTION INFORMATION, AND FOR FACILITATION OF JUSTICE). JOIN ME IN ASKING FOR SAME THROUGH THE WHOIS ROCK THAT THEY SLITHER UNDER. IF THEY DON'T ANSWER WITHIN 24 HOURS, THEN WE CAN DEAL WITH THEM THROUGH EU REGULATORS, INTERPOL, LOCAL PROKURATURS, THE MEDIA AND THE FORUMS.

I am waiting until 7 days of banning completes, before I start a TRUTH thread at Katz Forums. They - with all their sites - are bigger and more influential than the Utrecht based company. I have already collected over 2 dozen critical links from abused or robbed PREMIUM account holders, that tell the truth about filesonic. Keep watching.

Hey filesonic staff: post your Legal Address here if you have nothing to hide. Remember: only criminal organizations don't do that.

 

Today is payment right?

 

upload2earn:

Some people are happy to eat the garbage that those who keep them down, give them.

Do you swallow after you conduct business with filesonic?

Duh, why don't they post their Legal Address, in compliance with EU Regulation?

Duh, why don't they answer either their email or personal messages?

Duh, why are they promoting on the forums, while unanswered messages from PREMIUM account holders sit unanswered, while Contracts are breached?

Duh, why do they ban before contacting PREMIUM holders and permitting them to defend themselves?

Send me EU 500 and the Eiffel Tower is YOURS

 

Hi !
Sure, today is payment day!

Hish

 

[/B]

Keep lying Hish. The emails to support/premium/sales at filesonic.com are all on record. It looks like third parties will get to see them, since you chose deceit over honesty. You have had 5 days to respond to a PREMIUM account holder; and you chose to ignore all. I was asked here for my PREMIUM account name, and I sent it by personal message. Explain why 100% of all account irregularities fall on PREMIUM holders; everybody is either not paid or underpaid; nobody is overpaid. Huh? I don't upload files so you can't link me with that group.

What is the crap about "never" banning without a "reason." I am not banned; I am blocked, at ANY computer. I can only use the "free" function at public terminals. There are too numerous to count posts on dozens of forums from victims who have been blocked in BREACH OF CONTRACT. And you NEVER give "REASONS" for same or allow PREMIUM account holders to defend themselves against whatever impacted on some malicious idiot's zealous brain; you just do it, like Nazis.

POST YOUR LEGAL ADDRESS if you have nothing to hide, Hish the hater. EU Regulators know that you have a PAYPAL and GOOGLE ANALYTICS account; you can't hide behind Whois. Your competition posts Legal Addresses. Are you a Criminal Organization or something? They found Rapidshare in Cham, Switzerland. Finding you won't be a problem.

Get off this promotion forum, and start reading your email. Watch Katz Forums (I am not a current member) over the next few days. There is the easy way, and the hard, ground-and-pound, Skyscraper Struve way. Show some pride.

 

WOW, this actually starting to get funny. I think you're embarrassing yourself with the extreme paranoia. Just a note, FileSonic did NOT kill JFK.

Also, I looked into your message (less than 12 hours after it was sent), and your account is not even blocked. There is absolutely nothing 'special' about your account. I logged in using your account and downloaded several files as premium. Also, you are not an affiliate so there are no 'monied owed' to you.

I could work with you further to find out what's wrong with your computer, but if you continue with these immature posts and threats, you will be placed on our DP ignore list and will have to go through email support like any other customer.

 

Lol but it's ok for you to circumvent dp's rules re links in posts ?

Don't answer emails - true
Don't respond on this forum - not true. They almost always respond in this thread AND they bend over backwards to sort people's problems out - I know from personal experience and from seeing hundreds of such cases get sorted.

How can you possibly know that ? If they say they will investigate, then they will. I'm not saying the outcome will be what you want (depends on the REAL circumstances of the situation), but they always investigate our issues.

Do you really think you can bully the FSN team with silly threats like these ? Do you have anything intelligent to say ?

Lol that's funny Actually the filesonic staff are rather nice people - they should answer emails, yes they should, but in pretty much all other respects I've found them to be polite and genuinely helpful. That doesn't mean I've always got what I wanted though - the fsn to fsn ru argument for example, but they do listen, and they do try to help. At no point (even when I've put the boot in a bit) have I had the feeling they 'hate me'

Can't argue with that.

What's your point ? Do you think filesonic (can) control who uses their service ? It's a free world. (ok - it's not, but that's another thread lol)

You might see yourself as a victim, but don't drag us along with you. I am not a victim (not of FSN anyway) - I feel no need to do any of the things you suggest.

Threats, threats and more threats.
All this because you didn't get an answer to your email. I don't know how old you are, but seriously my 5 year old doesn't even throw tantrums like this - she knows better.

No doubt you next post will accuse me of working for FSN or some other unsubstanciated claim - and I'll laugh some more.
I know you won't listen, but why don't you just let the staff take a look at your problem BEFORE making more threats ? Seems like the 'grown up' thing to do.

 

Thanks for keeping the old simple uploader, as its the best even if its old.

 

what gives you there adress? they pay!they have regular sales! they count downloads very well! WTF?! what you want?

 

You have the option to use both now, so I'm pretty sure it will cater to everyone's needs!

 

Thanks for the reply

 

thanks for keeping the old one too, i did liked it better. i didn't say it before, cause you guys spend lot of time and effort to develop the new one, i didn't want to disappoint you!

 

MaX, feel free to always provide feedback and don't worry about 'disappointing' us. We make these moves to make affiliates' lives easier and to improve the overall quality of our site, so feedback is what we always need!