Official Filesonic.com Launch - Announcement & Feedback

I changed to FileSonic from a different file hosting site (advertised here on DP) and I must say you guys are doing really good job. Download count stayed about the same because my downloaders don't really care where the files are from, but the money earned increased + the uploading is waay faster!

Just wanted to say thanks for this great service!

+ I've noticed that the support is superb

 

downloading stats are now fixed? free users could download files?

 

i cant change my account password ? it clicking the confirmation e-mail load a page " User not Found " ?

 

I disabled NoScript and it works, successful download.
I switched to IE browser and it works, successful download.
Good news, mostly,
BUT....
I had already tried IE browser last night and it didn't work, per my first post written after hours of trying and retrying everything I could think of. Which means the NoScript issue is very likely a red herring too. I conclude something was broken and now it's magically fixed, and has nothing to do with my setup. So, the final fix turned out to be "Try it again later".

Sluggish means anything filesonic takes 10+ seconds to see any response to my keyboard/mouse actions. At the captcha box I type each letter and it takes 5+ seconds per letter to appear in the box. I have a slow computer, but compared to all the other web stuff I do, filesonic is by far the slowest. Example: even a very complicated Ebay search takes 30seconds or less to fully load. On the filesonic front page, just clicking the "News" link takes 50seconds to fully load. I call that sluggish, especially considering such a simple task. Until now Ebay was my heavyweight champion for slowest response to everything. Now filesonic takes the championship from eBay.

How can I test this theory? How would I go about fixing it?


Finally (again), could you please provide an answer to my javascript question??

filesonic.com
googleapis.com
google.com
fbcdn.net
addthis.com
facebook.com
google-analytics.com

^Which of the these javascripts are required to make (free user) file downloading possible? And which ones can be blocked without affecting functionality?
Yes I could use trial and error but I'm sure some software person at filesonic knows the answer without even having to think about it.

Thanks.

 

Here is a big disscusion about free user can't download!!! see thread below http://planetsuzy.org/t380357-i-hav...files-as-a-free-user-from-filesonic-help.html

 

We did encounter problems with IE earlier, but we fixed them this morning.

This is very surprising. We haven't gotten negative feedback of this sort in a while. We've optimized our site quite well, and if you load it with Firebug and/or YSlow, you can see that the site is pretty lightweight.

Try pinging filesonic.com and note the times. Compare it to other domains. Unfortunately, 'fixing' it isn't easy, as it has to do with the connection between our servers and your ISP.

You can probably skip google-analytics.com, facebook.com and addthis.com. But, honestly, I just recommend you run the site as designed, and without NoScript.

 

This only applied to IE 6 & 7, and it was fixed shortly after it was brought to our attention. Read the earlier posts.

 

Glad to hear!

If you ever need anything, don't hesitate to contact FileSonic-Support on this forum, or email sales (at) filesonic (dot) com

 

thanks for quick reply and for fixing it hope it wan't happen again!

 

I run NoScript and it has never interfered. I do not think the problem is NoScript.

 

My pleasure. Thanks for bringing it to our attention!

 

He just said that it works without NoScript, but doesn't work with it

 

He actually said he has had problems with and without NoScript.

 

@filesonic-it
I just lost all my files contained in a folder! For a problem of your filemanager (i guess) i just lost an entire folder containing hundreds of files! I only delete one folder that was in unother folder but for some strange mistake i get deleted all the folders contained in that folder! is there a way to have them back? I can't reupload and replace all that files!

 

Hi !

Please PM the file name and the names of some of them that are in it.

Thanks

Hish

 

i just pm you the name of the folders deleted..you want also the name of files?

 

No, thats enough.. thanks

Hish

 

btw, i still haven't got the PM...

 

I want to received my winnings Wire Transfer to the paypal he does not receive money in our earnings is more than $ 192 now
Regards

 

Hi,

when did you reach the minimum?

Hish