Official Filesonic.com Launch - Announcement & Feedback

I really feel sorry for you bcoz its already happens with me i guess there is some error & you files is safe i just keep my finger cross.

 

There have been several instances over the past couple of months during which FSn has lost or accidentally deleted files. I personally completed a review of my files in the past week for a website re-organization and found many more of my files missing than I had anticipated. Hopefully, this is a problem of the past, but only time will tell.

 

with every new day my earnings go down.. i upload and promote but earnings go down.. yesterday only 61 downloads the day before that 119 mybe tomorow 30 ...

 

A little bit of question regarding Remote Upload... I came into couple of problems with it...

first, file doubling (or even triple-ing)... this sometimes happened whenever the files I uploaded became doubled or tripled... same filename, same filesize... so I need to delete the "duplicates"... this is quite annoying and uncomfortable... I'm not sure whether those files are even the same... I'm afraid one of them can be broken or corrupted... I don't know though... have anyone ever encountered this kind of problem?

secondly, missing files... Sometimes some of the files that I uploaded may disappeared although they have been marked as complete in the remote upload log... thus needing me to re-upload those missing ones... well... this is not so re-assuring too...

I'm afraid with the problems above that there are chances some of my uploaded files may become damaged or corrupted... especially the file duplication thing... I just don't want to disappoint people by posting broken links or corrupted files... I need their faith in Filesonic

Anyway have anybody encountered such problems and can share their experience?

Of course what I expect from Filesonic is to look at it and fix it.... ASAP if you can

 

Now, your reply to my post is a total joke; " I'm sorry you were not able to contact us. However, since you are on DP, why don't you message me to let me know how we can help you "

What kind of company would reply to a valid complaint by using an automated message,

Bravo, You are The Joke Of The Week

Your message shows that you have not read my post,

You just don't get it, your service is shoddy and unacceptable

I hope you go bankrupt

 

yes sometimes I have the same problem with doubling (and sometimes I need to reupload files because it sez "finished" but I can't see it after hours neither), however you shouldn't be afraid of that I never got any messages about crc errors or anything

 

rucard, don't be so dramatic it is not the end of the world, there are problems than anywhere else... so? we come together or something and force them to fix it... why do they have problems? because they grow fast and their network becomes more complex which is increasing the possibility of errors... and it makes them harder to manage the system don't you think so? why do you think they should be able to care about thousands of users one by one? a little bit weird... it is still the best option for me to make good money and for many others, people also like it (against the errors), so why do you think they are not good in business? I could always get help if I wanted, I always got my money and if people had loss by their fault they compensated... so???

 

You still haven't sent me your account information or the details of the problem you've had. I really can't help you if you don't.

 

Whenever you encounter such a problem, please PM me your user_id and the relevant links/filenames. It would be much more effective to investigate this on a case-by-case basis.

Thanks

 

We had an instance a few weeks back with files being deleted accidentally. However, please not that not being 30 days without premium doesn't protect you. From the moment your premium membership expires, your files are illegible to be deleted. Obviously, we add a small internal buffer to give people time to renew their memberships, but it isn't 30 days.

Thanks

 

Please PM me your user_id.

 

Hello Support!

I noticed there are about 2 hours .stats are very slow!

please check it!!!



Thanks!

 

The stats are fine. No issues on our end.

 

Hey mate - I Just extended my premium and in my account it says :
Premium Until : 12/04/2010
But i try to Download a Filesonic Link - It says that i have to upgrade to premium to download @ High Speed.
Nickname : Viruz01

 

are the promo payout issued yet?

 

try to logout and re login, it should works

 

This is actually a quite regular problem. I experience it at least three or four days a week and it seems to come in bunches (there will be no problems for a day or two and then half the uploads will dupe for an hour). One thing I have noticed is that after downloading the doubles and triples, they all appear to be accurate. I didn't have a single problem rebuilding an archive on the files I tested. I regularly delete the dupes now.

 

I never wait until my membership expires I always renew it a few days before the expiration date

 

Anyone can tell me,do remote HF-FS and FS-HF are working?

 

FILESONIC SUPPORT!

I asked u before and not only me, please can u add button "search' in FM

And "DOWNLODS STATS" IN "REMOVED FILES"


Thank u very much!