Official Filesonic.com Launch - Announcement & Feedback

Did you report it to me and I never took care of it??

 

hey hish plz fix my prob that i pmed u.........

Thank You.......

 

Because the so called Filesonic support is completely useless, hopefully I can get my account sorted out here and be paid what I am owed so I can start uploading files again.
I would hate to recommend anyone buy premium if this negative level of support is across the board

 

dude filesonic's support is the best i think cause no other file host comes to a public board like dp and start solving ppls probs..... and they are relatively new so give them some time to fix everything.........................

 

Thats been my problem as well, all emails and bug reports have been ignored, no matter what is posted here about whether you have done this or that. Even emails to affiliate support are ignored.

 

I reported it several times through the "contact us" form. Does anyone read that?

 

Dude this appears to be their only place they offer support, is that how to operate a business? I dont think so. If you offer support on a web site then the least any owner can do is monitor it, not use some forum. Maybe they should point their support link to this thread.

 

We don't need to post the link to this thread... We have our ICQ numbers and email addresses on there! I think it is more than enough... Any email or ICQ request received is well taken care of .. and Even the contact us form... If one or 2 are missed every week, it is normal... Human error probably.. But if you didnt get an answer within the next 24 hours, then just install ICQ and add us and talk to us live!

Hish

 

Honestly i don't care what you use to chat. What about my money?

 

What is your user ID ?

 

My user id is nemozeco

 

Its fine... I got it!

I was willing to bet that you were on pay per download instead of pay per sale... LOL... So before calling us a scam, go to your settings and see what plan is chosen!! If you don't read everything before using it, and you accuse us of scam, what can we do ?

Hish

 

maybe you kidding... i send 10 or more messages for last 10 days and they never give any answer so you tell me support is good ? i don`t think so they need to change something and need to respect more members or they can just remove option: Contact

edit: this was for: nikisourov

but support of this site also can read

 

why can not I set a plan for PPD? from 4 days I have not sold, which is impossible ... I wrote about this already, and now I can not change plans? what is it?

 

I believe that the message didnt go through then... We answer all messages that get through.. And I barely hear about problems with this...

Have you tried email or ICQ?

 

What is your user ID?

 

I sent PM to you,

thanks

 

Ok thanks!

Do you have the same payment ID for more than 1 account?

 

And i'm willing to bet you just got half of the work done... what about the money on the "Total Paid in USD" who was never paid?

 

no, I have only one account FileSonic