I think like most networks they don't want to be riddled with too many questions, so they have a forum Google employees visit that may or may not answer your questions
That's what I was thinking. It seems to be working good for Yahoo. I guess Google is letting them breath a little right now.
Yes, this will be great if Google start a customer service. Then, I will ask them why my site is not ranking in Google.
Let's hope that the potential Google has recently seen to go back on their corporate motto will not be fulfilled.
Sorry, but you didn't get it; i mean Google answer like Yahoo answer, not the Google related questions.
there use to be same platform like yahoo answer in google also and google employees use to answer there but that also was closed may be because of stupid questions or they have no time now to answer any one's question.
Ohkay, Now I get you and you are correct that Google does not need any such service, they can have some new idea.