If you are looking for FREE Opensource Software and works on your server with PHP then LiveZilla is best one. We are using it for last 6 months. No issues till date. Only thing is it is hard to set up for first time no need to pay for livezila 100% FREE !!
Best live chat software should have the following features. Monitor multiple websites Real time visitor tracking Secure Live chat Operator live chat conference Detailed eReports with Pre - chat information Trouble ticket for live help
try 123 live help, easy to use and well arranged. It offers good administration tools and marketing tools that are simple enough even for non-programmers to implement.
I started using Olark last week and I LOVE IT! They have a great website that's easy to use and beautiful. It integrates with Adium on my mac, so I just keep it signed it while I work. After I signed up for the service, someone actually sent me an email from their iPhone...which shows they care. I was really surprised to get that email.
Try livehelpme.com its good with multi operator features and a lifetime free user account. I tried and it works great. check out the same. I have put on my website ecommerceforallcai.com
Yes,I agree with DP members who said livezilla and definelty,i also say that livezilla is a great,good and best live chat software to use
I also recommend checking out Olark. [fieldset=Some of Orlarks Features] From: http://www.olark.com/portal/features Use Olark anywhere! Chat with visitors on your website from your desktop, your laptop, your iPhone, or your Blackberry. We work with standard chat (IM) clients (like iChat, Pidgin, and Meebo) and services (Google Talk and Jabber) which means YOU get to decide what software to use. Monitor visitors and initiate chats Salespeople need lots of information right at their fingertips. That's why we provide that information right inside the buddy list, unlike our competitors, allowing you to start chatting with a visitor even if they haven't messaged you. Know your users Olark lets you know all sorts of useful information about your users in real-time. For example: Visitor name, email, etc. through optional pre-chat form or integration with your current login system Visitor page location (know exactly when they're on an important page!) Referring site Have they been to your site before? Geo-location (where on Earth are they from?) Simple Integration Get full Olark integration by pasting a short bit of JavaScript. Continue chats across pages and off-site! Chats persist as visitors move through your site and even off-site when a visitor follows an external link! [/fieldset]