It is about this company called Inmotionhosting, http://inmotionhosting.com/ We had a vps on them, suddenly they sent an email that our vps was overloading the server, and disabled our account. And with the reason that we got too much traffic on the websites, pointing yandex.ru and an ip were crawling some of our websites causing this overload. We talked to them, then they just didn`t wanted to enable the vps claiming that either we upgrade to a dedicated server, or we move our websites elsewhere. With our traffic (few hundreds of unique visitors/day) any host can hold us, so we will move elsewhere. Then they enabled ftps and all the vps so we can get the files, so for 4 days everything worked perfectly. When I asked why so suddenly everything works, they replied is just to get the files.. and avoided my question. So be warned before getting a host to them, they will blackmail you, close the service when they want, they won`t respond to emails, avoid everything. Inmotionhosting, www.inmotionhosting.com
I agree that a VPS " overloading" the server is a poor excuse because a VPS shouldn't be able to do that (assuming the VPS system runs on a proper hypervisor), but excessive traffic is a perfectly valid reason for closing a site, VPS, or dedicated server down. A few hundreds of unique visitors a day is no indication of how much traffic a site is using, and if you were using excessive traffic at one location you'll do the same at another. I hardly think they blackmailed you. They closed you down (ostensibly) for excessive traffic and offered you an upgrade that would allow that volume of traffic. What's wrong with that? The fact that the re-enabled the VPS to allow you to download your files shows much better behaviour than you would get from many other hosts. They have no reason to communicate with you. You decided to move rather than upgrade to a higher traffic solution, so why should they communicate or explain anything? They want you gone, and they had the decency to provide access to your files so you could go as quickly as possible. I hardly think this warrants a "warning" about that host as they behaved pretty well and fairly, and they closed your site down because of excessive traffic - just as any host would. Maybe you should have a good look at yourself and your reaction to this, because you were treated well this time. I hope your new host gives you at least that level service.
What you understand by traffic? Either bandwich (was low, is not a download website) or visitors, were .. around 300 unique visitors on all the websites from that vps, what huge traffic? The vps worked for 3 months without any issue, and suddenly I got huge traffic.. the traffic was the same on these 3 months. It was blackmail to upgrade to a dedicated server so they cag get more money. They didn't gave any reason why the server was overloading besides that we got crawled by robots, it is my fault that someone is trying to flood the server? Shouldn't they have a protection for that?
What I understand as "traffic" is the amount of bandwidth being used by your web site which ultimately gives rise to the calculation of how many GB of data was transferred. Hosting companies purchase traffic by bandwidth such as 10mbps, 100mbps. 1mbps is the equivalent of approximately 316GB of data transfer over a month, assuming traffic is constant and steady. The amount of data you transfer is a combination of number of vistors and the size of the data they download. Since traffic can peak and flow during the course of a day a host needs to have sufficient bandwidth available to service these needs. Even a site transferring 200GB of data over month - which could reasonably be serviced by a 1mbps connection if the traffic was a constant flow - may require significant amounts of bandwdith to service that need depending upon normal traffic patterns and bursts of traffic at certain periods such as if the site was Digg'd or becomes temporarily popular. It could easily be that a site is relatively quiet most of the time running at a few Kbps of steady bandwidth but suddenly require several 10's or 100s of mbps for a short period. Since a host pays for bandwidth by the 95th percentile this temporary increase in traffic for a few hours, or a couple of days in the month, can significantly skew their bandwidth requirements which - more importantly - can easily increase their bandwidth costs by several hundreds or thousands of dollars per month. Since most hosting customers think in terms of GB of transfer ("I get 1000GB of bandwidth per month", they say) they don't really understand the underlying technical requirements of providing that amount of data transfer. More significantly they rarely realize the epic costs of bandwidth and how a site with steady traffic that suddenly becomes extremely popular - even for a few hours - can cost the host $100's or $1000's of dollars in extra costs. This is partly mitigated by the larger companies where the volume of traffic, and the vast number of accounts they have, tends to provide a relatively steady bandwidth requirement, but for a smaller host or one just starting out, a site that suddenly becomes popular can be a financial disaster that can close a company with weaker finances. The sudden surge in traffic to your site could have been excessive by your hosts standards and required you to upgrade to make your hosting financially viable for them. If they can't justify the actual costs to host your site, they won't want you as a customer. That's your interpretation. I don't agree. They were simply saying they were no longer willing to provide you with the account you had due to the excessive traffic, but they would support that volume on another hosting plan. It may have been a one-off, but you couldn't be sure it wouldn't happen again. They weren't forcing you to take the plan - it was an option - but if you didn't want to take it then they were no longer willing to host you. If they wanted to Blackmail you they would have held onto your files. As it was they did the decent thing and let you have access to your file so you could download them....hardly the actions of a blackmailer. Believe me, if you think what they did was bad, you have a shock awaiting you. There are far worse people out there and you may find you will fall prey to them at some point. Maybe they caused excessive traffic. It was you that mentioned too much traffic initially in your original post Maybe, maybe not - depends upon what it was a result of - your advertising. Lets face it, most people want their site to become popular and that's not a bad goal. What is clear is that it certainly wasn't the hosts fault. The positive is that at least they had the capacity to deal with the additional traffic - you'd have complained if your site was slow (some hosts can never win) - so they were letting your site "run free" to deal with its needs. Why? It's not as if it was a DDOS attack. From what you say it was an increase in traffic which may have been legitimate. It's up to you, as the owner of the VPS to block unwanted (but legitimate) traffic if you don't want it. At the end of the day, a sudden increase in traffic caused your hosts to ask you to upgrade to a plan that supported the levels of traffic you needed. The host has to account for and have sufficient traffic to deal with the peaks of visitors, not the average number. If "a few hundred" people visit your site daily, it's the form of that traffic that matters. Our traffic graphs show our busiest times are 08:00 to 18:00. Using these figures we need to have almost twice as much bandwidth available for the average site to service the traffic requirements during that busy 10 hours. If the traffic to the sites was the same every hour over 24 hours we could cut our bandwidth costs in half, but it doesn't work that way. Now, imagine that all these visitors arrived over a 4-hour period. The host would need to have 6 times the "average" bandwidth needed to deal with your traffic. You still only transfer X GB per month, but the hosts bandwidth requirements are 6-times what they need to be to provide your traffic needs. If all that traffic arrived in a one-hour period (OK it doesn't, but it might) then your hosts bandwidth requirements and costs are now 24 times what the "average" site would need to service the traffic requirements of your single site.....but your site still only transfers X GB of data. If your site, with the traffic averaged out, would require a 10mbps connection, if the traffic arrived over a shorter period (say 1 hour) the host would need a 2.4Gbps connection to service the needs at an additional cost to them of, say, $10,000. That's why visitor numbers aren't really a full indicator of the costs to your host of providing your bandwidth or traffic needs. When the host provides you with X GB of transfer they are "averaging out" the traffic for you. The host pays by peaks, but you get your bandwidth provided by "average". Providing data transfer measured in this manner is a bonus for hosting clients. When you start paying by bandwidth as a dedicated provider it can come as a nasty shock because traffic is never steady, and when your site is busy for a couple of hours, your hosting costs go shooting up. I'm not trying to argue with you. You don't like what they did, but I think they behaved reasonably and fairly given that they no longer wanted your business. Their decision is unlikely to have been personal. The judged that even when averaging out the costs to provide your traffic requirements over all their customers you were still costing them too much and it wasn't economically viable to continue to provide you with hosting given the traffic patterns and bandwidth requirements of your site. It wasn't "a few hundred visitors" but the way that traffic arrived. You didn't want to upgrade, so they gave you access to your files and let you go your way. Maybe it wasn't pleasant, but it wasn't that bad and it certainly wasn't blackmail.
they said it was crawled by bots, and gave example the bot of yandex.ru, and a national ip from my country. My thought was that ip was flooding. It was not normal traffic like lets say today i have 100 visitors and next hour 10000 visitors are on my websites, i repeat they are small websites, its impossible to eat high bandwitch even on normal visitors. I have personal, websites with thousands of visitors, much more complex, staying on a reseller account, on a cheap host, working..