Allright, I don't wanna sound paranoid or something, but this is bad. I made my first google account several years ago and I've experienced following issues. Adsense was suspended for unknown reason 1.5 years ago, I tried making new account this year on different google account but it was suspended within 2 weeks even if ads were not serving (no TOS violations possible). YouTube I was suspended this year for "copyright claims" almost when I reached 1,000,000 total upload views on my 102 videos. Afterwards every other youtube account I had was suspended without notice. Google docs One of my documents was deleted by google for "terms of service violation" but was restored the next day. I have no idea what happened. Adwords Just last week it ripped me off $300 as without me knowing the campaign settings were "restored" and cpc was set to $30 instead of $0.30. Also I find adwords very very strange and I think it is outputing fake results. Adwords worked for me very well in the beginning of 2010 but right now its just fucking with my money giving me 0 conversions. So guys, what should I do? Google off course has no customer support and I tried opening new google account, but Google is smart and it auto-linked to my old account so I am stuck in same shit. The only thing I could do is change name/address and start all over I guess. But what for? Any suggestions on what I should do?
Write and mail a letter to Google outlining all of your concerns. Believe it or not, in the day and age of new technology, letters are still the most powerful form of getting things done. Make sure you are very professional, and do not swear or use profanity in your letter. Use proper grammar and just proof read it like 10 times before sending it. If you want, send it to me and I'll read it over for you.
That's really evil, specially the Adwords one. I'd suggest you contact their support staff for individual services. But I highly doubt if you get justice.
But the only support Google offers is Adwords Signup & Starters help. I tried everything already. Do they really read paper letters?
But yes, the Adwords is really nasty I didnt login to it since 22nd July and I noticed this on Aug 3rd: Jul 26 Campaign activity: 273 Clicks 23.81 (158.66) Jul 27 Campaign activity: 426 Clicks 39.72 (118.94) Jul 28 Campaign activity: 29 Clicks 30.81 (88.13) Jul 29 Campaign activity: 30 Clicks 36.46 (51.67) Jul 30 Campaign activity: 23 Clicks 23.36 (28.31) Jul 31 Campaign activity: 19 Clicks 29.24 0.93 Edit: Actually I did redeposit when I hit 93 cents but wasn't paying attention to where my money is going. Only yesterday when I got depleted AGAIN I took a look you can clearly see the settings were screwed on Jul 28th.
Yes, all businesses do and they will respond as long as you are nice and professional in your letter. I've done it many many times
I have to say I have been REALLY cautious with Google. From the very start I checked and double checked everything before I started any service with them. But still, I neglected to read that they don't allow the sale of adult products through Google checkout (how prudish are they?) and so after three sales this was stopped by them. I now have to rely exclusively on PayPal for processing payments. It's amazing that such a modern company can be so incredibly bad at business relations, and so incredibly backward in some respects. As others have said, I'd write a very professional letter, explaining your situation and your confusion. Remember, most of their systems are automated, so it could simply be an error on their part. The person receiving your letter is almost certainly not responsible for all of this. And speaking as a person with a lot of customer service experience, being polite and professional while understanding it's not the fault of the person you are complaining to will get you further than screaming at them and blaming them personally. If you send them a confrontational letter, the person who receives it will certainly not be on your side and will almost certainly not help you at all.
I don't think you'd need any particular ID. Just provide your details, as in log in email, address, website details. Theoretically, they should be able to pull up all info on your site just from the domain name. I assume you have checked the basic coding of the site to make sure all that is in order? I've read somewhere before that having some strange or unexpected code in the <head> can cause Google to freak out a bit. On each of your issues... Adsense - I would assume there must have been a TOS violation. I don't know much about this so can't really help. YouTube - While Google does own it, I don't believe they Link the two together in such a way. If you're affected by a ban or action in relation to Google, I don't see how this would be transferred to YT too. I have never heard of another instance of this in the past. Remember the TOS for YT are quite funny with relation to using music in a clip too, so it doesn't have to be just video copyright that's violated for it to be pulled. Also, if you've upset someone else, there's a chance they could be flagging your account incorrectly to get you taken down. I would treat this as a separate issue. Try creating another YT account with nothing in it, leave it a couple of weeks and see what happens. If it is malicious, like someone you know flagging it, you'll know it if that goes too. You can't be banned for TOS violation if you have no content on there. Google docs - Again I don't know much about this. I'd suggest that as the doc was restored there's nothing to worry about. Perhaps they were just looking into it. Maybe it contained a few words that automatically triggered a red flag and they checked it out and found nothing objectionable? Adwords - I don't know how this would have happened. My Adwords is funded by me adding cash in advance. I add £20 to my account and the ads run. I then get an email when the balance is low. I go in and check the results of the campaign and change the low-performing ad and run them again on another £20. Adwords is great for getting traffic to your site in the very beginning, but it's so open to abuse by your (wealthier) competitors, they could spend all day clicking your ads to destroy your advertising budget and there's little you or Google can do to stop them. Google says they monitor this and have methods of preventing click fraud, but lets be honest, I could pay someone £10 to spend a day clicking the ads of my competitors and it would never be traced to me. If I set a budget of £50 to do this for one day I could have a few people clicking a competitors ads and getting them wasting their budget. If you're going to use Adwords, I'd suggest you change the settings to be on the content network instead of Google search results. See how that changes things.
I have many blog on blogger, Now I have taken backup of all templates and post. I don't know when Google will do same thing with me.
search targeted traffic is much more valuable than content, but good idea. Instead of $300 I will be making deposits of $100 so I'm a bit safer.
maybe I am just paranoid, a lot of competitors build up on my keywords maybe thats why my campaigns are not outputing results I need anymore....but I know google is pushing them back too they do it on purpose to make more money and they do it to everyone not just me...