Rules iTrader really needs to be moderated, condition is getting pathetic now..

Discussion in 'Support & Feedback' started by Stingerftw, Jul 17, 2010.

  1. #1
    Hi there,

    I find this whole "iTrader is an unmoderated area" to be a pathetic rule. iTrader is getting worse and worse as days pass, an example is to look at my latest iTrader:

    http://forums.digitalpoint.com/itrader.php?u=329937

    It's a negative iTrader with the following comment: "BE AWARE OF THIS COCKSUCKER!" I dealt with the person in another sale which he tried to dispute the sale on PayPal after he got the product, so I left a negative iTrader on his profile and he also did that to me which I didn't find fair considering that I did the trade fairly and he tried to scam me but I let it go, and now he leaves that iTrader which -

    A) Is false.
    B) The comment is highly inappropriate.
    C) Makes it harder for people to trust me within sales even though I am a legit seller, which defeats the purpose of the iTrader system.

    I know it may take a long time to moderate every iTrader because everyone who receives a negative iTrader is just going to complain about it and report it, however I find it really stupid to not moderate obvious fake iTraders such as my last one. By not moderating iTrader your leaving it open to:

    - False iTraders being left by people who have an personal vendetta on a user.
    - Abuse of the iTrader feature to decrease the sales made on DP.
    - Less trust by members of DP, resulting in less sales on DP which forces users to move to other sites/forums.
    - Users who receive false negative iTraders tend to get upset and leave DP (ive seen this happen in the past).
    - False negative iTraders defeats the purpose of having the system and defeats the purpose of having a marketplace on DP, even if we are the biggest marketplace out there.

    Just my opinion, I know it probably won't be taken into consideration and the answer(s) will be "iTrader is an unmoderated area" but before you respond with that please read my topic and take into consideration what ive said, especially the parts in bold which serve a purpose.

    Cheers,
    Nathan.
     
    Stingerftw, Jul 17, 2010 IP
  2. bk871

    bk871 Well-Known Member

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    #2
    ;) iTrader is an unmoderated area ;)

    Here's a couple points you should think about:
    -Mods cannot/do not have the permission to edit iTrader. Only administrators can touch it.
    -Mods volunteer, it would increase their stress load one million percent with the hundreds of people every day complaining.
    -Do you really think Shawn has 5 hours a day to deal with everyone's iTrader problems?
     
    bk871, Jul 17, 2010 IP
  3. Stingerftw

    Stingerftw Well-Known Member

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    #3
    Very good points bk, but as I stated:

    "I know it may take a long time to moderate every iTrader because everyone who receives a negative iTrader is just going to complain about it and report it, however I find it really stupid to not moderate obvious fake iTraders"

    As for the mods cannot/do not have the permission to edit iTraders, Shawn is a wiz with vB, im sure he can create a simple solution to allow certain mods/groups or whatever to edit the iTrader.

    Mods do volunteer but they know what their volunteering for and shouldn't have a problem with fixing a few minor false negative iTraders.

    Funnily enough, I just checked my reputation, and the same user who left that iTrader left a reputation with the same comment.
     
    Stingerftw, Jul 17, 2010 IP
  4. bk871

    bk871 Well-Known Member

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    #4
    Yes, but do consider all the fake reports saying "THIS DUDE GAVE ME A FAKE ITRADER, REMOVE IT PLZ"
     
    bk871, Jul 17, 2010 IP
  5. mubashirnisar

    mubashirnisar Banned

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    #5
    well i m agree with bk871,and i believe you are not the only one who complained about this problem,there are lots of peoples who faced same problem as you,and believe me if someone want to hire you or want to purchase from you,then they wont mind couple of bad ratings in your itraders,and so far as you know that in every business we have some good happy and some unhappy clients,

    thanks
    kind regards
     
    mubashirnisar, Jul 18, 2010 IP
  6. Stingerftw

    Stingerftw Well-Known Member

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    #6
    Like I said I totally understand that people will say they got a false negative iTrader when they didn't however the obvious ones can be dealt with. Just seems like a waste of a system to have if it's not moderated within reason.
     
    Stingerftw, Jul 18, 2010 IP
  7. Grimm

    Grimm Peon

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    #7
    Well as they say, be careful with the people you do deals with. A background check on the person you're about to deal with is really vital. If you think that he's still not trustworthy and has built a very good reputation on his iTrader then I think you should reconsider dealing with him. I highly doubt that you've done any background check on the person you tried to dealt with. No trusted dealer in DP would leave a feedback like that. :)
     
    Grimm, Jul 18, 2010 IP
  8. Serious Workers

    Serious Workers Well-Known Member

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    #8
    If you think that the iTrader was given for wrong thing or you think you need traded with the person and he gave you false iTrade. Then, the simple solution is to PM Shawn and he will check it. If he thinks that the iTrader was false then he will give 6 Months Instant Ban to the member.
     
    Serious Workers, Jul 19, 2010 IP
  9. chtdatweb

    chtdatweb Well-Known Member

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    #9
    Well here are my thoughts:

    As we all know iTrader is an integral part of trading on DP members, the iTrader system as we all know can sometimes put off buyers with sellers who have negative feed back as well as prevent stopping sellers from selling products to buyers with negative feedback.

    I think the best solution is a paid one. A team of mods (dedicated purly to the iTrader system) can act as a third party to a member requesting a paid resoltion to a received negative iTrader. Take the following scenario:

    1. Im a buyer, i purchase a product and dont ever receive it.
    2. I leave negative iTrader to the Seller.
    3. Seller leaves negative iTrader to me in retaliation. - False iTrader.
    4. I request a paid resolution (say $10). - know its high but read on
    5. Proof shown to iTrader MOD, negative iTrader (on verification) removed.
    6. Mod contacts member who left the negative iTrader to offer a couple of options (1. Re-emburse the fee paid by me to have the negative iTrader removed in addition to being infracted for it or be banned)

    You may not get your $10 back, but i think any one would pay a small fee to keep their reputation intact and to remove the member (or at least have them pay) for there retalition.

    This in turn would automatically deter anyone from leaving false iTrader.

    P.S. I think there is some sort of system in place for premium members, however, the above is set out for those who are not premium members.

    Thoughts....
     
    Last edited: Jul 19, 2010
    chtdatweb, Jul 19, 2010 IP
  10. bk871

    bk871 Well-Known Member

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    #10
    +1 for chtdatweb's idea.
     
    bk871, Jul 19, 2010 IP
  11. Jedi Domain

    Jedi Domain Notable Member

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    #11
    Yesterday, I had a similar experience. I left a negative ITrader rating/comment when I won a domain in an auction - and the seller refused to give it up.

    Upon receiving his negative ITrader comment, he proceeded to give me a retalitory negative rating with a choice comment. I contacted a mod here and was told the system was unmoderated. Later in the day, I received a pm from this seller saying if I removed my comment he would remove his...Well, dam, since I was not going to be supported by DP in this and since I have perfect !00% positive ITrader, I figured what the heck. .. I removed the comment and he removed his. So I guess, case closed. All is well ...

    Moral of this story---Just know, that ITRADER is an area here mods really dont care about or have no time for at this time; leaving a truthful negative comment/rating for a "real" domain selling incident which should be a TOP ISSUE here means nothing..you are being setup for a retalitory comeback from the other side with no support from DP. The "bad boys" are winning this- you cant use ITrader as a method for figuring out who is reputable or not. Too bad.. What you have now on ITRADER is a sewer, full of bogus positive stuff-- with much of the negative truth washed out.

    I learned something yesterday about what is NOT so important on DP. I was really surprised considering all the dumb issues you can get infractions for here..this does not seem to be one... I am really amazed..it should be the #1 concern imo..oh well, life goes on :)
     
    Last edited: Jul 19, 2010
    Jedi Domain, Jul 19, 2010 IP
  12. MarTh-

    MarTh- Well-Known Member

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    #12
    Part of the problem is not with DP, it's with how easy PayPal allows chargebacks and how you can do NOTHING about it for virtual goods.

    Disputes for virtual goods are a COMPLETE waste of time for paypal. I wonder where their 3%+ fee structure goes to then? Filling PayPal's pockets, because it's certainly not going to seller disputes.
     
    MarTh-, Jul 19, 2010 IP
  13. chtdatweb

    chtdatweb Well-Known Member

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    #13
    But the issue is to do with DP Members reputation not paypal.
     
    chtdatweb, Jul 19, 2010 IP
  14. mcfox

    mcfox Wind Maker

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    #14
    What you should have done was reported the iTrader using the red triangle [​IMG] with a brief and concise note explaining the problem and been prepared to wait for as long as it took for someone to have a look.

    Now that you have left iTrader for the person who left yours, which you claim was fraudulent, the matter is likely to be closed. There is nothing further that can be done, I don't think.


    Note: the red triangle for reporting iTrader is for FAKE iTrader, not because you're not happy about it.
     
    mcfox, Jul 21, 2010 IP
  15. Karen May Jones

    Karen May Jones Prominent Member

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    #15
    You did the wrong thing. You let a dishonest asshole run loose on the forum instead of taking a small lick - 100% Itrader is over rated.

     
    Karen May Jones, Jul 21, 2010 IP
  16. Stingerftw

    Stingerftw Well-Known Member

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    #16
    In the past, ive seen iTraders the same as mine and users have complained however mods have used "iTrader is an unmoderated area". Therefore instead of just having the same thing done I thought id at least leave a response to the fake iTrader.
     
    Stingerftw, Jul 22, 2010 IP
  17. mcfox

    mcfox Wind Maker

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    #17
    Generally speaking iTrader is unmoderated but exceptions to this are when iTrader is completely fake. Anyone found to be leaving fake iTrader gets a nice, chunky ban applied to their account usually. But, and it's a big but, Mods have no say at all on iTrader and the Admins who do, are usually so busy it can sometimes take a while to get to it - and the report better be about FAKE iTrader or they aren't best pleased lol.
     
    mcfox, Jul 22, 2010 IP
  18. chtdatweb

    chtdatweb Well-Known Member

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    #18
    So then surly my idea of a paid solution with a dedicated mod(s) to handle just purly iTrader would be the RIGHT way forward.
     
    chtdatweb, Jul 22, 2010 IP
  19. WebBuddy

    WebBuddy Well-Known Member

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    #19
    I thought that iTraders were worth something unless I chanced upon a guy here at DP who had joined just a month back and had more iTraders than me. I have accumulated the iTraders over a year and all are 100% authentic. The guy I talked about earlier was exchanging iTraders for free ebook reviews (taking and giving reviews for free ebook copies). In fact, most of his iTraders went like "Nice review", "Nice ebook", "Thanks for the review". I gave him a free ebook review copy to him and then he pressed me into giving him an iTrader and when I explained my misgivings to him, he said he has exchanged several iTraders this way and he was surprised at my refusal. He PMd me several times and then finally I relented and I gave him an iTrader. Well, not the best thing to do , still ...

    Anyways, that made me more wary of guys who had high iTraders . I know it's not easy to moderate still something needs to be done I guess!
     
    WebBuddy, Jul 23, 2010 IP
  20. Chuckun

    Chuckun Well-Known Member

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    #20
    Perhaps there could be terms to reporting iTrader?

    ie; you must have 90%+ positive to report a feedback item..
    ie2; you must have at least 5 positive "iTrader's" to report feedback..
     
    Chuckun, Jul 23, 2010 IP