website won't load after moved to a new host

this is my address
http://www.s-24.ccccloud.com/

the site is the same, just moved all the files

no page can load

do I need to change some definition in the host server?
permissions seem to be ok
htaccess is emty as it should

 

If you have moved the website to a new host, did you update the DNS entry for your website to reflect the change?

 

have u updated dns if yea wait uptil 24 hours for it to fully propogate

 

It looks like you are using a sub-domain, are you sure it is set up correctly in your zone file?

 

Are you sure your server supports whatever scripting language you website is made out of (if any)?

Try just putting up only one index.html file to see if you can even get that far, if you can, it's not a dns issue.

 

Check Database Connection and File permission.

 

some probabs here
some config problem in your script
some config problem in your new server (ie not matching with old server ...for eg if old server had allow_remote_url on and new doesnt have it...you will get a fatal error)

 

the site I gave you is a test site inside the host
so dns is not the issue

I tried to put a simple index.html
nothing ..

 

Are you sure the main site is loading form the new host ?

 

Did you load all the files in the Public_html directory on the new server?

 

details of the test site in the host:
their technology is cloud computing
the permissions for the index.php are set to rw-r--r--
all files are in webspace/httpdocs/ which is the paralel to the regular public_html

 

If its not DNS then your webserver is broken.

The A record points here; 109.226.3.81

It's not accepting http connections OR your are restricting it on your firewall (WANFW.ccccloud.com)

root@lukeg:/home/lukeg$ telnet 109.226.3.81 80
Trying 109.226.3.81...
telnet: Unable to connect to remote host: Connection timed out

 

the host says that i have to find the solution my self.
the only solution I have is to go to a different host!
is it something IU can solve myself or do I have to have their help?

 

Unfortunatly not - no. You will need their help.

The address http://www.s-24.ccccloud.com/ resolves to IP address 109.226.3.81... which is hosted behind a firewall (WANFW.ccccloud.com)

Here is the route taken to get to it after it leaves my upstream;

[....]
 5  linx.lon12.ip.tiscali.net (195.66.224.32)  0.620 ms linx.lon20.ip.tiscali.net (195.66.226.32)  0.538 ms linx.lon12.ip.tiscali.net (195.66.224.32)  0.633 ms
 6  xe-8-0-0.fra21.ip4.tinet.net (89.149.185.194)  14.560 ms xe-10-2-0.fra21.ip4.tinet.net (89.149.187.213)  14.606 ms xe-8-0-0.fra21.ip4.tinet.net (89.149.185.194)  14.646 ms
 7  bezeq-gw.ip4.tinet.net (77.67.75.110)  16.878 ms  16.886 ms  17.127 ms
 8  213.254.234.10 (213.254.234.10)  108.724 ms  108.546 ms  108.655 ms
 9  WANFW.ccccloud.com (109.226.0.2)  108.655 ms  108.578 ms  108.657 ms
10  * * *
11  * * *
12  * * *
(etc)

Code (markup):

So - after it has hit the firewall, the traffic is timing out. (This may not be a problem directly since it may be filtering ICMP, which is fairly standard)

HOWEVER.The website is still not accepting HTTP traffic.

This means that either:

1. The firewall is not allowing the request through.
Solution: Fix the firewall so it passes HTTP traffic

2. The webserver is not reachable beyond the firewall
Solution: Fix the network between the two

3. The webserver is broken
Solution: Fix the webserver

For what its worth, there doesnt appear to be any services running on that IP at all, so I would
first guess this is firewall related.