MoneyBookers Bank Transfer Withdrawal Problem Like paypal withdrawal problem in Indian Moneybookers also behaving same as paypal. On 2nd of feb I withdraw money, after 2 week that money is not in my bank account so i just mess them and they reply Dear Mr. XXXXXXX Thank you for contacting our Customer Service Team. We would like to inform you that we have confirmation from our bank that the transfer in question has been instructed to your bank on 03 Feb 2010. Please have in mind that sometimes there are delays between our bank and your bank or even corresponding banks and they are out of our direct control. We kindly provide you the SWIFT message of this payment which is as follows: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Please contact your bank and provide this information to them and they should be able to assist you further. Please be informed that if you have not received the money that you have withdrawn you can feel free to contact us again. If you have further questions or need assistance do not hesitate to contact us again. Best regards, Ivan Your Moneybookers Customer Service Team After that I just mailed them so many time but they didn’t reply me. The main thing I noticed is that they have cut more then 20$ without any reason, that because if I look in my previous history when ever my money get back due to any reason they never cut the fee. They just refund me the full payment. Now as my MB account is verified and I never changed any bank setting then why this happend ! Is this the reaction of money crisis. or same bug like paypal, or any other bigg issue between government policies.
yes but there is nothing that they can do the money is in my mb after 2 weeks and i want reason from mb but they are not replying to me its 3 days now. 1st i will call mb then go for bank. the withdraw didnt reach to my bank so how can they help me !
well i have called them and they replied the amount was deducted by correspondent bank, and my payment was back that because they are facing difficulties with Standard Chartered Bank, which are existing at the moment.