Alright so heres my extremely awful experience with vbulletin. I contact them regarding upgrading to vbulletin 4 and get the following responses. What do you guys think I can do regarding my license from here on??
That was a stupid thing to do... You responded like a child. You should have taken all the appropriate courses of action and acted maturely and professionally throughout the course of the conversation. What you did was seal the nail on your own coffin, so if anything it is you who is at fault here.
well vbulletin itself was being un cooperative and stupid. I tried to call them up but they said to contact via email only. And their email responses seems pretty limited to saying its all my responsibility. How the $$$$ is it my responsibility if someone cracks their forum software? As a paying customer I am basically screwed.
You let your files get out; either you gave them out or you got hacked. Either way, thats your responsibility. You may be a paying customer, but YOU broke the terms of service by letting this happen!
Your site files don't just magicly appear on other sites, you either have use a nulled version at one point, or you or someone has shared your files on other sites. (maybe someone who did some work on your site?) ps... this is the site you had a demo on? k2warez.com/vbtest/ seriously??..lol ya, you're the victim
Was your site hacked recently ?? i think this is not right in case of vbulletin they should do a little research on whether it was intentional or hacked
Seriously? LOL Don't share your license package next time, and you won't have anything to worry about.
Surely a search on whois will show that you are not the owner of these other sites? Then you could contact the hosting company or agent for them and get a statement by a named person to forward to VBulletin that you're not the owner of those sites.
you dont have much on your side really. they always respond to phone calls. did you try talking to them over the phone? when you talk dont be hot head, tell them you are willing to do anything reasonable on your part to resolve this matter. if they are smart, they wont wanna loose a client.
have you considered legal options? I don't think they have any right to revoke your license unless they can prove that the leak of information was from your side and was deliberately done.
just because something is written in the license agreement doesn't mean it is legally valid. if a customer buys a license for a software, he has a right to use it till it expires. the company can't terminate the license just because someone else got hold of the license details.
people don't just "get a hold of your scripts" I've been running vbulletin for years and never once had anyone else run my scripts. I'm guessing we're not getting the full story.
The only ways that I can think of that someone else may have had access to his Vbulletin number are these *he was hacked to the point where the hacker had at least ftp access (to read the contents of the php files) *he hired someone and gave them cpanel/ftp access *he shared his script with warez sites
... Unless he violates the terms, which seems to be the case here. But they can terminate the license when the user disperses it makes it publicly available.
I agree, but recently I have seen many such cases being reported. I seriously doubt that it was the license owner who is to be blamed in each case.
I'm not sure where you're reading the alleged reports, but the fact still stands: scripts don't just get leaked without intention of the license-holder. It is rightful for them to be blamed for their own bad decisions. So yes, each license owner is blamed in each case, as they should be.