Adwords Account Disabled because of their mistake

Discussion in 'Google AdWords' started by mnymkr, Dec 9, 2009.

  1. #1
    My Adwords account has been disabled for violation of terms.

    Of course I emailed them expressing my opinion that I have not violated their terms.

    Their reply is as follows (not this is not one of my sites, has never been one of my sites, and i have never ran a campaign to this site, I haven't even visited this site)

    Hello Butler,

    Thanks for writing in.

    I've researched why your account was disabled, and found that this action
    was taken for the following reasons:

    o The URL(s) cited for a very poor-quality landing page experience is:
    www.securesiteorders.com
    o The account was disabled because this URL is: Info Harvesting Gifts


    As you know, we are committed to making the AdWords experience safe and
    effective for our users and our advertisers. We disabled your AdWords
    account after a review of your landing page quality evaluations because we
    believe that this kind of poor-quality site creates a seriously negative
    or possibly harmful user experience.
     
    mnymkr, Dec 9, 2009 IP
  2. lilrinho

    lilrinho Peon

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    #2
    then email them back saying this wasnt your site and they must have gotten it mixed up
     
    lilrinho, Dec 9, 2009 IP
  3. nashhull

    nashhull Peon

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    #3
    Yes, say them about it
     
    nashhull, Dec 9, 2009 IP
  4. herwin

    herwin Peon

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    #4
    Oh man,
    I had alreadu so many of those experiences with Google. Their customer services when signing up is una maravilla, but when you have an issue they refer to their terms and conditions and after two reminder they will ask you nicely not to approach them anymore. I got serveral websites blocked for adwords due to this.

    Just be VERY NICE to them and cross your fingers they reply possitively to your sincere request. You´ve done the right thing......
     
    herwin, Dec 9, 2009 IP
  5. jonnyj007

    jonnyj007 Peon

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    #5
    Please let us know the updates..in my opinion you should get you account back!
     
    jonnyj007, Dec 9, 2009 IP
  6. vestal

    vestal Greenhorn

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    #6
    I spoke with tech support and they said that they never return accounts back
     
    vestal, Dec 10, 2009 IP
  7. jonnyj007

    jonnyj007 Peon

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    #7
    Don't Give up buddy...& talk to their supervise or any senior.If you have not committed any mistake then why should you give up!
    I have seen one example of unsuspended account...below link should help you
    http://electronplumber.com/google-adwords-account-unsuspended/

    you are lucky that at least you have got response ...they have not responded me yet...
    Best of luck!
     
    jonnyj007, Dec 11, 2009 IP
  8. msubmission

    msubmission Active Member

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    #8
    I feel yuo shouldn't giveup. you show follow up on this. Also please let us know when they lift you ban.
    Thanks
     
    msubmission, Dec 11, 2009 IP