Should i refund?

I do programming and recently I had a buyer who bought a video codes site. Now he says after a week that the script is not like he was looking for. He wants a refund. The main reason behind his refund he says is he has no time because he has schools or something starting up.

I know there is a big disadvantage working with minors but I didnt realize that he was a minor until he told me today.

I have pretty good business and name in programming and I wanted to know if i should refund to the guy.

Should i refund him? The amount is only $250 which is a days hardwork so not a big issue but I am a man of principles so please let me know your advice. Should i refund him?

Thanks

 

I think it would be best to refund him. Despite losing out on the $250, I'm sure he will be thankful, give good feedback and therefore you will retain a professional and trustworthy reputation. In the long run I think it will benefit as people will notice how genuine you are

P.S. Besides, you can always sell the script to someone else looking for a video codes site.

Good Luck,

Lee.

 

Did you already provide him with the source? If so, there's no way to prove he's not going to use the script. I definitely do not think you should refund him.

 

I provided him with the source as soon as he paid Colleen. Also he put a paypal dispute but I won the dispute. I dont want to refund him too, thats a lot for your advice. $250 is not a big amount as i said, I have a good name in the programming industry, have some big clients and so and they all told me not to refund, I even offered the guy a compensation that he was interested in another script and if he adds $50 more but he said he ha school now.

Also again, I just had a email from paypal that I won the dispute he had put. I think all the stuff I could do to compensate and he didnt agree. I think I am on the right track.

 

No refund. He got the source. End of story. If you did the job as requested, you are done.

This is a common way to scam programmers too.

 

I agree and $250 is still a fair bit, plus your time. You don't owe him a thing and more than likely he's trying to scam you and will even resell and make money off it.

There in itself is an idea, tell the bugger to sell it to make his money back.

 

As you have provided him with the source then I can not see where you go from there. He has had what he wanted, you have given up the code. Sorry but no refund IMO. It is a shame that he went to paypal, but at least you can tell him that.

Offer him some more stuff, maybe, but as for money back? no way now.

 

Ah, I didn't know he had the source. I change my view ^^

 

Thanks a lot guys. He is currently viewing this thread and will most likely reply something but I have every proof to back my claim. I will surely respond as soon as he replies.

 

The fact that he has asked for a refund rather then a recoding according to more specific specs (which you probably would be willing to do) is a bit telling.

I wouldn't worry about your rep as a programmer as long as you are willing to do what he asks as far as changes. The fact he is now too busy to tell you what he specifically wants is not a reason to grant a refund.

 

HI, lol wow, didn't know you made a topic, and I know you KNOW I am not a minor. So please respect me at least a little bit.

Well I am the GUY who bought a script from him. I would like for him to show you guys the demo.

The script itself is a bugged, it is bootleg version of MvScript.com, the old codes are seen all through the script, from the template files to the core.

Even worse, they use Music-Codes.com to steal THE LINKS. The crawling is only part of it, in there coding, it actually USES MUSIC-CODES.com's files, so if music-codes.com went down...or he changed his site, the script that I bought would be useless.

You lie that my main reason is that school is starting, I told you your script was bogus, features don't work, I had to ask Mr.Howard, your coder to fix stuff, even after he fixed all that stuff, this script at the end of the day was still useless.

I wonder if the guy who owns Music-Codes.com knows what you are doing? If he lets you use his files to leech, then I guess it's ok, but I will double check and ask him to make sure.

You know you screwed me over man. Your script is useless to me, It would be sad to screw someone and re-sell it to get the money back...the script is worth $5 if not less.

The design is ripped from top to bottom. I have been in this business for years, I asked you nicely here for a refund, but you refused. I jumped the gun and I guess I lose this one.

I hope your happy though, 250$ can buy you alot of stuff, maybe pay for rent or some food for your family. Enjoy it. I have no problems with you, but I warn everyone, these guys are scammers. If you don't like there script and want a refund(they didn't tell me I couldn't ask for one) they will deny you.

I am not the average scammer. If I wanted to scam you don't you think I would have done it ealier, or try to hide my indetity or something?

Sigh, I am trully dissapointed, oh well, since the buyer thinks I was scamming him, nothing I can do.

Good luckz my friend. Bright days lay ahead for both of us =)

 

1. music-code leech from the yahoo
2. we are just selling the script , not the template . we uses the msuic-code template for showing our freatures only
3. of course , we simulate the same feaures from music-code ,but there's no STEAL ,everyone who knows the php script can not STEAL from the front-end
4. we did verything as the guy required
5. we showed the demo before he paid

He had no OBJECTIONS when he bought the script.

If you dont agree, ask anyone and you will see. Music-code runs off yahoo too. All these sites use YAHOO BANDWITH, not their personal bandwith. And also if you think that video codes sites run off their personal space, go and ask some people and they will tell you. ALL VIDEO CODES sites run off yahoo videos or so. Thats why your so called script MVScript was blocked by yahoo if you recall.

LOL @ DBlock. Oh really you sure? THe script is off Music codes? Hell no. I know why the last question you asked was about that and I was fully prepared for you to say something like this. THE SCRIPT RUNS OFF YAHOO and that everyone knows and I told you clearly. Also I showed you everything clearly and you agreed to purchase. Stop lying dude. I have a full story to come now as I am enough of this:


Hi Guys,
As i said, I will mostly likely respond as soon as he responds. Here is how it began:

The DBlock posted that he will pay $500 for the script but I offered him it for $200-250 as it had less features. I didnt hide anything as I showed him the site demo link and he bought it after checking all the site. He then had installation problems and we helped him even with that so he can be happy.

Then next time he came to us asking for more features and so on. He said he assumed this and that and bought the script very fast without checking much.

I told him, we can add the features also he likes just to let him be happy. Then next day he comes that he assumed this and that and there is no add item or so.

After that, I told him I will be willing to offer him compensation , he was interested in another script of mine which was a videos script and he said he will buy this on Thursday, yesterday I mean and 100% he will and I offered him for compensation that script for adding only $50 more but he said he has school and he has no time.

Then we told him that we can allow him to sell the videos codes site and we cant offer a refund as he has the source files but he just said he has school and has no time to do on it anymore.

That explains clearly that he is just looking for his money back and the files with him.

Because he confirmed on that day that he will buy the videos script on thursday 100% too as soon as he gets his next pay cheque or something but he didnt because he had school.

Again I dont care about the $200-250, I can donate it to a charity fund but I wont give it to this guy because he lied. If he just told me that he had school rather then lying all that, I could had refund him but he used a bad way and he has all source files too so again he can do anything with them.

Also This guy is full off it. I can get each and every client of mine to say about my scripts and also I had a buyer of that script and I can get him over here too. He can tell how satisfied he has been with the script and so on.

DBlock, Do you do this everytime? I know you lost the paypal dispute when you were so sure that you will win. All I can say is that your full off it. Stop wasting your time and do a real job then scamming programmers of their scripts and then disputing that you will surely win the case.

Also every guy who runs a video site can agree with me, the videos are not in their server, they are run via yahoo bandwith.

 

If the guy is just moaning because he doesn't have time to use the script, then don't refund him. However, if the script wasn't what he wanted then you should offer to change it or refund the money.

 

Also just to add, all the links are hot links, the guy even tried it before he bought it. I hope I was clear, so sorry for the long paragraph.

About $250 can buy me everything, I think $250 can buy you.

Shameas: Thanks for your responce, this guy actually saw the script and tested when he got the files and then asked for changes and when he asked for the add button , he said he wants that button. I said I can compensate and add that too for some money but he didnt agree. That clearly explains that he doesnt wants the script and just wantst he money but again I will say, I can add the add button he wants pending he can pay some money because its a custom feature he requires. I think thats fair ?

 

Except domaintalk claims he gave him access to the backend for a full demo before he shelled out a penny. Its kinda hard to complain it wasn't what you wanted when you gave it a test drive.

 

I claim and I can prove that with all the convo records I have saved but again as I said to him, he wanted one add button feature which he is doing all this issue for, we can add that feature if he pays a bit of money to make him happy though I dont want to do business with him.

 

Lol ok, check this out man. Show them the DEMO, i dare you to post your demo link here, and let everyone have a crack at your bootleg software.

I KNOW the videos run off yahoo man, I ran a site like this before as I told you 100x times.

Now, when he gave me full access to the demo, there is stuff you can't try out, like the Add Item Page. Which is the page where you can ADD YOUR OWN VIDEO USING YAHOO's urls. I couldn't test this part out, he would have to show you all a demo...that feature of the script IS USELESS, he says he can fix it for another 50$ LOL W-F-T.

Now, this guy has a extra coder who i delt with named Howard, I talked to howard throughout and had a few words with domain-talk, so he is making up some bull, he doesn't even know his own 'scripts'

<!-- ValueClick Media POP-UNDER CODE v1.8 for music-codes.com (12 hour) -->
  <script language="javascript">

Code (markup):

^ That code is in the template, now it can hurt the guy over at music-codes.com if I had him banned from Value-Click, like if my site was not part of the TOS of value click or my members decided to mass click his ad for no reason or something. Alot of useless crap in there coding.

<!-- <title>Music-Codes.com Presents Free Xanga and Myspace Html Music Video Codes</title> -->

Code (markup):

That crap was all over there template file, and you have to edit all template files to remove the mess. I am telling you all here, these guys are scammers.

You say you can buy me for 250$, yes you can, I would glady accept the $250. =) I don't know why we are insulting each other...but I might as well throw one as well. If you would pay 250$, i'd pay nothing for you, you are useful as a guys left testicle after being diagonised with advanced testicle cancer.

It is hard to prove my case here, if anyone is any bit interested in seeing what I saw, PM me and I'll see if I can show you the script, it IS USELESS, I will offer a direct download to the entire script free for anyone who wishes to test it.

 

Out of curiousity, why did you then buy it after seeing it yourself?

 

Hi , I am the partner with domaintalk , I am Howard

actually , the point which "D-Block" showed is the front-end of the script

as domaintalk said that , we only provide the script for selling only , not provide any template and contents , all contents (all hot-links) and templates are only for showing our script features.

also ,we are using the template system for developing all of our scripts. the buyer can changed it easily like HTML .

Frankly ,we showed all the backend and front-end to "D-Block" , and right now he said he assumed everything as he thought.

I think the reason "assume" is not a reasone for asking refund.
also he opened the dispute on paypal before he talked to us

I think he not want to resolve the problem.

 

Well check this, if you read his post above, he says they use Music-Codes.com as an example right? so meaning it was in the demo only...

BUT NO, Howard(there coder) had to give him access to the server to fix multiple stuff, most of it was changing the codes so they don't say 'Music-Codes.com' in the coding.

I am telling you, it's a scam. The demo is the script, I didn't know my script from them was going to be filled with bogus coding ripping another guys site, it even ripped his logo, I mean, even his ADS, his yahoo ads all included.

I didn't expect the real script to be like this, I thought it would be cleaner.

Once again, the demo had crap in it, all these ads, I thought it was an example as HE has stated in the post above, but it's BULL, the script comes with someone else's codes, stolen/ripped.

Never buy from them again, that's all I have to tell you. I will stick to Scriptlance.com from now on.