Hotfile.com Account suspended !!!

Discussion in 'Affiliate Programs' started by michael104, Oct 31, 2009.

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  1. #1
    Account suspended
    We're sorry to inform you that your account has been suspended. You should've received an e-mail with more information about the situation.
    Your account will be activated again at: 2010-08-04 21:28:33

    :mad:

    what must i do ?
     
    michael104, Oct 31, 2009 IP
  2. Bohra

    Bohra Prominent Member

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    #2
    What does the email u got say
     
    Bohra, Oct 31, 2009 IP
  3. jackitshot

    jackitshot Peon

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    #3
    Why is your account suspended? happen at stats stopped time?
     
    jackitshot, Oct 31, 2009 IP
  4. michael104

    michael104 Peon

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    #4
    The email :

    Dear Sir/Madam,

    We are writing this letter to inform you that your account (xxxxxxxx@googlemail.com) is temporary suspended due to detected suspicious activities, including, but not limited to:

    - Credit card Fraud
    - Cheating HotFile downloads
    - Sharing premium account information
    - Multiple IP downloads
    - Hacking attempts
    - PayPal investigation

    We are investigating and monitoring your account and you will be able to use it again after we resolve the case.

    Please note that all mentioned activities are in violation of our Terms and Conditions.

    If you believe that someone else was using your account without your notice or if you can help us with the investigation of the problem, please contact us at

    Kind Regards, Hotfile.com

    Please help !
     
    michael104, Oct 31, 2009 IP
  5. Hearthrobz

    Hearthrobz Well-Known Member

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    #5
    Same kinda thread appeared ere couple days back. Check it and you'll see how the guy got his account back. Just get in touch with the support. ;)
     
    Hearthrobz, Oct 31, 2009 IP
  6. jackitshot

    jackitshot Peon

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    #6
    Make sure you don't do any one of suspicious action? I also begin to worry about my account. :(
     
    jackitshot, Oct 31, 2009 IP
  7. theapparatus

    theapparatus Peon

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    #7
    That thread the poster was logging into their account from very different IP addresses. He or she didn't understand (and to be honest didn't want to understand) how that was an issue and would not remain professional about the problem.

    Best bet would be to contact them directly, remain professional, and ask them if the issue can be resolved and if so, how can it be resolved. Don't whine, don't beg, don't be an ass. If they point at something and say this was the issue, explain your side of the story and see if you can get resolution.
     
    theapparatus, Oct 31, 2009 IP
  8. jackitshot

    jackitshot Peon

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    #8
    But phone, home, another private house, work office and change ISP can make different IP addresses, unless using proxy is dangerous.
     
    jackitshot, Oct 31, 2009 IP
  9. theapparatus

    theapparatus Peon

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    #9
    Yes, but they're all in the same region or general area on a map. The previous poster was traveling to other countries.

    If you're in the US one day and then log in from France the next day for example, it's going to raise flags with most sites that require a log in. It's basic security for those who take the time and give it some thought. Heck, my servers are set up to monitor that. I know Google is as well because the IP addresses of my local library show up as Korean and I've been blocked previously. (Although my account is flagged now.)

    edit: Here's the thread: http://forums.digitalpoint.com/showthread.php?t=1548647
     
    theapparatus, Oct 31, 2009 IP
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