Help me regarding payment dispute in paypal this is my first time .

Discussion in 'PayPal' started by manojkumarvizag, Oct 5, 2009.

  1. #1
    When i logged in the morning i found out this

    Status :Waiting For Seller's Response

    and 2 button's 1) resolve case 2) goto resolution centre .
    what am i supposed to do ?

    this is what i get when i am trying to resolve

     
    manojkumarvizag, Oct 5, 2009 IP
  2. nyxano

    nyxano Peon

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    #2
    Call them and explain your situation. Most PayPal problems can be resolved by a simple phone call.

    No one here knows the specifics of your transaction or why it has been flagged. Only PayPal can help you with that.
     
    nyxano, Oct 5, 2009 IP
  3. Moses8595

    Moses8595 Peon

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    #3
    I think you had better contact the buyer asap...Then upload all documents to paypal
     
    Moses8595, Oct 5, 2009 IP
  4. manojkumarvizag

    manojkumarvizag Peon

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    #4
    Paypal has not asked me to upload any document of mine .
     
    manojkumarvizag, Oct 5, 2009 IP
  5. Moses8595

    Moses8595 Peon

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    #5
    Then you had better give them a call.But I am afraid you can not get the money back,because paypal always side with the buyer...:(
    .Good luck mate
     
    Moses8595, Oct 5, 2009 IP
    manojkumarvizag likes this.
  6. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #6
    Have you contacted your buyer about this matter ?

    DON.
     
    deluxdon, Oct 5, 2009 IP
    manojkumarvizag likes this.
  7. manojkumarvizag

    manojkumarvizag Peon

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    #7
    hes an arshehole..he wont reply me :) @deluxedon
     
    manojkumarvizag, Oct 5, 2009 IP
  8. SkyisLimit

    SkyisLimit Well-Known Member

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    #8
    Pray friend, pray. paypal really sucks. there are many stories, ended miserable.

    its is that one case of thousands. call them they wont listen to you. its really like perdition.

    lesson no:1 Do not put your eggs in very one basket.
     
    SkyisLimit, Oct 6, 2009 IP
  9. Pixma

    Pixma Peon

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    #9
    Call them, most of the support reps don't do their job to the fullest just say. "I sent this guys item, and i'm sick of being hassled by these people that chargeback, can you just cancel the dispute?"

    I always say that and it works for me.
     
    Pixma, Oct 6, 2009 IP
  10. COBSolutions

    COBSolutions Well-Known Member

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    #10
    Provide one of the information that they have asked for
    And then wait, it should resolve itself
     
    COBSolutions, Oct 6, 2009 IP
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  11. manojkumarvizag

    manojkumarvizag Peon

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    #11
    first of all i would like to thank everyone who replied to my qury

    Here and update !

    I replied to paypal with the details saying the buyer did not provided any details ,though i havent sold him any physical item..i have done a service for him but still i do not have any proof of it .

    Heres what i get in my resolution centre window

    Resolution Center – Case Reversal Details

    This case is under review.

    Status : Awaiting other party's response

    Its second day now and the buyer has not replied to paypal ...If by any chance if he fails to reply ...will i get my moneyback ? or will paypal hold the amount forever ?
     
    manojkumarvizag, Oct 7, 2009 IP
  12. tsmooth

    tsmooth Peon

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    #12
    You will have to wait on Paypal. If the guy does not response to Paypal, then maybe they will side with you. In the future make sure you keep good records.
     
    tsmooth, Oct 7, 2009 IP
  13. manojkumarvizag

    manojkumarvizag Peon

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    #13
    Yeah i jus hope that the guy does not reply to paypal :d .
     
    manojkumarvizag, Oct 7, 2009 IP