Adsense support is not responding my emails to solve my problem.

Discussion in 'AdSense' started by hussnain, Sep 28, 2009.

  1. #1
    I mailed them many time to inform them that i have not yet received my PIN & i also changed my mailing address & payee's name to receive mail from them. I mailed them my scanned coppies of phone bill, electric bill, NIC & Driveng Licence for conformation, butt they converted my ads into "Public Services ads" & not responding to my mails, Please help me.
    I shall be very thankful to you all.:(:(
     
    hussnain, Sep 28, 2009 IP
  2. mubashirnisar

    mubashirnisar Banned

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    #2
    they are slow in responses so just wait for some more time
     
    mubashirnisar, Sep 28, 2009 IP
  3. Djshazz

    Djshazz Peon

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    #3
    Yeah that's right they don't take every mail in high prior so the only thing we can suggest you is to wait and be patient.
     
    Djshazz, Sep 28, 2009 IP
  4. mit

    mit Well-Known Member

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    #4
    IT will take atleast a week or more in getting their reply for your query.
     
    mit, Sep 28, 2009 IP
  5. stylosoft

    stylosoft Peon

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    #5
    Yeh They Didn't response quick as other companies reply quice if problem is really meant then they will reply you asap
     
    stylosoft, Sep 28, 2009 IP
  6. Nonny

    Nonny Notable Member

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    #6
    Did they ask you to send those documents? If they did, then you'll just have to wait. If they didn't specifically request those documents, your messages with attachments probably went into the bit bucket (many businesses don't open unrequested documents due to issues with viruses etc.)

    Also, did you follow the procedures in the help files? Have you requested your PIN three times and then waited 90 days?
    https://www.google.com/adsense/support/bin/answer.py?hl=en&answer=35870
    I ask about following the procedures, because you say you changed the payee name on your account and that is actually not allowed unless it was a misspelling - and for some countries isn't allowed at all.

    https://www.google.com/adsense/support/bin/answer.py?hl=en&answer=9906
     
    Nonny, Sep 28, 2009 IP