This does not seem to be a scam. But the Customer Support does not seem to be really good. There are better hosts with better rates than this.
never used hosting24 so not sure. Why don't you use famous hosting co. like hostgator, or hostmonster or use godaddy hosting.
thelastking, I'm happy to see you are interested in Hosting24. We offer 30 days "no questions asked" money back guarantee, and you are welcome to try our service. If you don't like it, just ask for a full refund. Oh, and you can still keep your free domain after terminating your account. Finally, enter coupon code DigitalPointSpecial on order page and $2 recurring discount will be applied to your order!
Hosting24 hosting service is ok with this cheap price, if you need more you can try another expensive providers. Use this code if you want to save $2 each month: 777
OP is asking your opinion about such hosting provider, not recommendations on new host. BTW, both discussion and thread itself are posted in the wrong section. There is a hosting related category scrolling down the forums. Affiliate links are either allowed, and that includes your "coupon code" affiliate reference.
Hosting24 is actually my first paid shared web host. I've been using their service for two years now. So far, they never let me down. If I have technical problem or billing concern, I just submit a ticket and they respond within 24 hours.