Please Help - Paypal Placed a Temporary Hold on my Funds

Hey All,


I just received a payment of $350 in my paypal account and few minutes after I received the payment I got an email from paypal saying that they have placed a temporary hold on my funds.

Please assist me because this the first time I have faced this kind of problem with paypal.

My paypal account is a personal account.


Here is the copy of email I got from paypal:

Hello (Removed),



To protect you from problematic transactions, we sometimes request
additional information about PayPal payments.

We need more information about this transaction. Please log in to your
PayPal account, click the "Resolution Center"tab, and provide more
information by 22/09/2009.

We recommend that you not ship the item until our investigation is
complete. If you've already shipped the item, please log in and let us know
where you shipped it.

We have placed a temporary hold on the funds until we complete our
investigation.

If you need to provide information by fax, click and print a cover sheet:
(Link Removed)

Please fax proof of shipment or proof of refund to +1-402-537-5760.
Thank you for your cooperation.

Thanks,

PayPal

Code (markup):

What am I supposed to do now? How should I approach this case?

I received the payment in advance for creating few websites. So there is no item involved in the transaction which can be shipped.

How should I approach this case? I mean what should I send in my reply to paypal?

Have you guys faced any similar issues? If yes than how much time did it take to resolve the issue?


Regards

 

Is your Account Verified .. have you added your Credit Card to it :-? ..

 

Simply go to resolution center and submit all the things they are asking for.

After that you can call them to get your account limitation resolved.

- Digital -

 

Yes my account is verified with a credit card.

 

But is your account from the country where you live?

 

That is my problem as I have no idea what to write back to them.

They have not limited my account, they have just frozen the amount of this particular transaction.

 

Yes my account is of the same country where I am from.

 

ask them why you limted the account if they say the buyer made dispute or to check the payment source,then ask the person you got that $$$ to call up to paypal and tell them that he got the iteam what he paid

 

The account is not limited; the funds are frozen.

The person didnt filed a chargeback, paypal placed a hold on funds itself.

I have contacted the person and he told me that his funds were clean too.

 

In that case dude, the problem probably is in the guy that send you the money (his funds may be clear, but his account could be suspicious).

They are investigating him, so you need to wait and see what the outcome will be. In the mean time, check
the resolution center often.

Good luck!

 

Submit all the things they ask for. Try calling them as well.

 

In my opinion, call up paypal for best results.

Second go to the resolution center. and provide them all what they want.

That will really work.

 

Yes, you call upon paypal or simple talk with the sender to resolve this issue

 

the best way you can do is, just login to your paypal account
submit the documents that they are asking, after that call them
in order for you to lift your paypal account.

 

Yes your are right....I'll be calling them in few hours.

 

I think resulation center will not help you. Call PP. It will be helpful

 

Have u dealt with such a big amount in the past ??? maybe they just want to verify that all ur details are correct... its better to call them and confirm everything

 

Is the problem solved ? If it is then how ? Did you find out where was the problem ? If you do let us know. Good luck

 

I have replied to paypal. They are awaiting buyers response.

Lets see what happens.

I'll keep everyone updated on how it goes.

 

Ok Friend , Good Luck
And keep everyone updated so we know whats going on

By the way hopefully you haven't delivered the websites to buyer then you are safe