paypal Refund

Discussion in 'PayPal' started by a_fazlani, Aug 18, 2009.

  1. #1
    if someone buy something and recieve his package ; then can he request a refund to get his money within 24hours back :confused:
    but this isn't fair :(
     
    a_fazlani, Aug 18, 2009 IP
  2. Moses8595

    Moses8595 Peon

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    #2
    He can open a dispute within 45 days...You had better sell the products to trusted person only
     
    Moses8595, Aug 18, 2009 IP
  3. rathin

    rathin Peon

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    #3
    becasue paypal will support only the buyers
     
    rathin, Aug 18, 2009 IP
  4. a_fazlani

    a_fazlani Peon

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    #4
    if i sell my product via trusted third party getways (like plimus.com) , then can buyer dispute there too ?
     
    a_fazlani, Aug 18, 2009 IP
  5. pageupseo

    pageupseo Peon

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    #5
    He can open a dispute, & after a perticular time frame they decide what to do...
     
    pageupseo, Aug 18, 2009 IP
  6. Moses8595

    Moses8595 Peon

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    #6
    Yes.Of course.I already told you,he can open a dispute in 45 days
     
    Last edited: Aug 18, 2009
    Moses8595, Aug 18, 2009 IP
  7. Lotos1

    Lotos1 Peon

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    #7
    So what happens if someone subscribes to a service I offer on a monthly basis and then after 21 days let's say they want their money back? They used the services for these 21 days, how can they get their money back now? Is there a way to stop this from happening and how? These are services I'm talking about, not physical products.
     
    Lotos1, Aug 18, 2009 IP
  8. Bohra

    Bohra Prominent Member

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    #8
    Well always make sure when a user pays he pays it as a service and not goods if its a digital stuff
     
    Bohra, Aug 18, 2009 IP
  9. Lotos1

    Lotos1 Peon

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    #9
    How do you do that? I just have a button for subscription and the price is set there.
     
    Lotos1, Aug 18, 2009 IP
  10. Bohra

    Bohra Prominent Member

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    #10
    When u create a button there is a option "Accept payments for" choose service over there
     
    Bohra, Aug 18, 2009 IP
  11. Lotos1

    Lotos1 Peon

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    #11
    Oh, I think I chose that. What does that help me with?

    Edit: I just checked it, for 'Accept payments for' I chose: Subscriptions and recurring billing. Is that OK?
     
    Lotos1, Aug 18, 2009 IP
  12. theapparatus

    theapparatus Peon

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    #12
    If you have proof of them using your services during that time period, say records of logins or postings or traffic to their site or whatnot, offer that as proof.

    I'd boot them though, win or lose the dispute. That's not a client I would want to have.
     
    theapparatus, Aug 18, 2009 IP
  13. menababu

    menababu Peon

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    #13
    paypal does not support refund on service.Even buyer protection is only if you buy something from ebay.That is kind of my experience with paypal.

    this is part of answer got it from paypal of my disput of my purchase which i never got access.they told me to resolve with provider


    "Our investigation into your claim is complete. As stated in our User
    Agreement, the claims process only applies to the shipment of goods. It
    does not apply to complaints about the attributes or quality of goods
    received. Therefore, we are unable to reverse this transaction or issue a
    refund."
     
    menababu, Aug 18, 2009 IP
  14. Lotos1

    Lotos1 Peon

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    #14
    So what if I have more of them that want their money back before 45 days? They used the service for a period longer than 2 days. It does not make sense for me not to be able to stop them from getting the money back. There must be some kind of protection for the provider of the service.
     
    Lotos1, Aug 18, 2009 IP
  15. Bohra

    Bohra Prominent Member

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    #15
    Well Basically if u choose services a person cant claim that you didnt deliver the goods . coz if a person claims such a thing paypal will ask you for shipping info which offcourse you wont have as its a service or digital item. So there is more chance of u winning
     
    Bohra, Aug 18, 2009 IP
  16. Lotos1

    Lotos1 Peon

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    #16
    But if I chose service, can I choose it as a recurring monthly subscription? Also, can I delete the current button I have and replace it with a new one? Will that affect my current subscribers in any way?
     
    Lotos1, Aug 18, 2009 IP
  17. menababu

    menababu Peon

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    #17
    yes and paypal also told me that if they will get more complain for provider they will consider to reopen case.Otherwise i need to solve with provider by my self
     
    menababu, Aug 18, 2009 IP
  18. Lotos1

    Lotos1 Peon

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    #18
    When I choose "Services" for the button, there is no option for recurring billing. So what I chose originally is the only option I have. Currently, I have a Premier account? Can I switch to a business account even though I do not have a registered company so that I can use the domain name of my website as the business name - it would look more professional?
     
    Lotos1, Aug 18, 2009 IP
  19. sun431

    sun431 Peon

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    #19
    the good thing: many peoples have paypal account.
    the bad thing: credit card/bank account/paypal have dispute / chargeback.

    every option in sending money have refund,even gift.
     
    sun431, Aug 18, 2009 IP
  20. Lotos1

    Lotos1 Peon

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    #20
    What can someone dispute if they used my service for over 2 weeks and I gave them everything I promised? I understand to dispute in the first 2 days because you do not like something. But disputing after 2 weeks and wanting money back is just plain stupid. Paypal should only allow such people to cancel the subscription, not ask for a full refund.
     
    Lotos1, Aug 18, 2009 IP