biohost services

Discussion in 'Web Hosting' started by koullis, Jul 24, 2009.

  1. #1
    has anyone using biohost services (host/seedbox)?
     
    koullis, Jul 24, 2009 IP
  2. --janari--

    --janari-- Guest

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    #2
    If you need any support you better not go with them, if you are talking about biohost.info
     
    --janari--, Jul 24, 2009 IP
  3. koullis

    koullis Greenhorn

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    #3
    yeah its for biohost.info htat im asking
     
    koullis, Jul 24, 2009 IP
  4. nihangshah

    nihangshah Prominent Member

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    #4
    nihangshah, Jul 24, 2009 IP
  5. Nooz2

    Nooz2 Peon

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    #5
    I never got my seedbox and never get a refund.
    BIOHOST IS A SCAM !
     
    Nooz2, Jul 24, 2009 IP
  6. reality818

    reality818 Well-Known Member

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    #6
    BioHost is garbage. Don't use them. I waited 7 week for my seedbox to get setup, and it still wasn't setup.
     
    reality818, Jul 24, 2009 IP
  7. MikeB67

    MikeB67 Member

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    #7
    ^ Send me a pm, as for NooZ send me one to if your actually a customer and not just some kid running around making false claims.
     
    MikeB67, Jul 25, 2009 IP
  8. Nooz2

    Nooz2 Peon

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    #8
    I have already opened a dispute.
    I'm waiting since 29/06/2009
     
    Nooz2, Jul 25, 2009 IP
  9. MikeB67

    MikeB67 Member

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    #9
    ^ Well then you would've been refunded, how is that a scam?

    Definition of "scam"

    deprive somebody of something by deceit; "The con-man beat me out of $50"; "This salesman ripped us off!"; "we were cheated by their clever-sounding scheme"; "They chiseled me out of my money"

    You got your money back how is that a scam?
     
    MikeB67, Jul 26, 2009 IP
  10. Nooz2

    Nooz2 Peon

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    #10
    I don't see the refund in my PayPal...
     
    Last edited: Jul 26, 2009
    Nooz2, Jul 26, 2009 IP
  11. MikeB67

    MikeB67 Member

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    #11
    In the dispute you would of received it, go look under the main transaction ID and you will see "reversed" Also, posting of last names is not allowed on this forum.
     
    MikeB67, Jul 28, 2009 IP
  12. webby1

    webby1 Peon

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    #12
    It's unfortunate I need to add my experience of Biohost in here too.

    The service took a while to set up - as expected though, I'd read the threads on here. The service you get in terms of speed is excellent, the upload is around 1.5MB, the download at 7-8MB. To process a torrent does take a bit of time, but as a shared account again, and for the price - it's expected.

    The problem seems to be support. It's a shame, but I've had a single support ticket open nearly 2 months with no reply, but the actual question itself open on another since 14/04/2009. No reply at all except my own. It's a simple question on affiliates, but despite me chasing through the sometimes-down ticketing system, assurances over Windows Live Messenger that it'd be sorted "within 10 minutes", I still receive no reply.

    It seems I receive the same problems as the majority of people who have a complaint about biohost - lack of customer service.

    My question - I'll state it publicly here as they seem to get more of a reply - is:

    "Can the affiliate cash earned be withdrawn to PayPal? If not, can it be used towards future payments?"

    I currently have a balance of $91.40 USD, a good amount but useless if no-one ever responds to you!!!!
     
    webby1, Jul 31, 2009 IP
  13. webby1

    webby1 Peon

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    #13
    A further note to those thinking of purchasing, their Support Ticket software has "Licence Validation Failed" when you attempt to login. Also not sure if it's a browser issue but their .info address is sometimes unreachable.

    And obviously due to the above - still no reply to my ticket.
     
    webby1, Aug 4, 2009 IP
  14. fredd

    fredd Peon

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    #14
    Mike at Biohost
    I bought a YEAR paid over $240 paid in Full Back in Jan 2009
    MikeB67 how is it you can just rip people off and give no explanation why your support tickets have not been answered in 3 weeks.

    - I CAN'T GET MY FILES
    - CAN'T LOG INTO TORRENTFLUX
    - CAN'T FTP IN
    - THE SITE IS NOW DOWN

    THIS IS THE WRONG WAY TO DO BUSINESS

    BAD NEWS SPREADS MUCH MUCH FASTER THEN GOOD NEWS and if the site is not up will spread this like a virus EVERYWHERE

    I WOULD SUGGEST YOU EXPLAIN ON YOUR MAIN PAGE WHAT IS GOING ON
     
    Last edited: Aug 4, 2009
    fredd, Aug 4, 2009 IP
  15. MikeB67

    MikeB67 Member

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    #15
    When you see the main site down it is basically routing issues, nothing I can solve. The main site has been up and running fine for the last nine days, and was only rebooted due to a software update. You want proof it can easily be given to everyone. And fredd, you don't make sense, you say you bought a year, then why would you still be paying? I'm assuming you are who I think you are, if your dumb enough to believe a peon account with 1 post then thats your fault. We have hundreds and hundreds of happy customers.

    If your not who I think you are, pm me your support ticket # and paypal transaction ID's.
     
    MikeB67, Aug 4, 2009 IP
  16. MikeB67

    MikeB67 Member

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    #16
    That must just be you as it appears to work fine here, don't believe me? Then contact whmcs themselves and ask.

    Clear your cookies and cache and try again is all I can recommend.
     
    MikeB67, Aug 4, 2009 IP
  17. fredd

    fredd Peon

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    #17
    I PM 2 times today with all my details
    and PM a few days ago with no response.

    I paid for a year in advance

    I only came here because its the only place I could find any support after a Google search.
    and just because I have one post doesn't mean I didn't pay and don't have an account with your company

    and Yes I can access biohost.info but can't login to my account it give a "License Validation Failed"

    tried on 3 different computers with cleared cache
    and as far as I know FTP doesn't use the browsers cache
     
    Last edited: Aug 4, 2009
    fredd, Aug 4, 2009 IP
  18. blog8491

    blog8491 Notable Member

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    #18
    I hosted a proxy site in biohost. Unfortunately their management in resources are not good. They are overselling it. That's why removed my sites from biohost.

    Thanks
    Blog.
     
    blog8491, Aug 4, 2009 IP
  19. webby1

    webby1 Peon

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    #19
    Still Licence Validation failed for me. It tends to work sometimes but then doesn't for days.

    forum.whmcs.com/showthread.php?p=114836


    To rest of the board, I'll post back here when I get a response from Biohost and my latest recommendations..!
     
    Last edited: Aug 4, 2009
    webby1, Aug 4, 2009 IP
  20. fredd

    fredd Peon

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    #20
    Still waiting for a response
    MIKE you told me to PM you and I did

    whats up ?
     
    fredd, Aug 4, 2009 IP