in case you didn't know, there are at least 5 vulnerabilities found in open source software every day. While your gesture may help somebody that has this Php Support Ticket on his server, it doesn't send the right message: a system administrator/webmaster should keep the software update and check for recently discovered vulnerabilities every few days. milw0rm is a good place to start. And remember that the Turkish script kiddies, do this daily. Don't let them find your site first.