No host offer 100% Uptime! And you should understand that it is not neocpanel fault if the hard disk has crashed! I am hosted on neocpanel for about 1 year and it is the first time this happened! but i am happy because no data was lost and i got my account back. I trust neocpanel and i recommend their service to everybody!
Now the people that got pissed of: It is not their fault if it is a HDD failure it can just happen for some reason but still it could now be their fault 100%. It comes unexpectedly so you have to understand. I know NeoCpanel and its Owner since 2006 so you can trust them and they are not a scammer. Not everyone can be perfect, you know and you can't expect everything to be perfect even in the BEST web hosting... So you have to give some time to recover the HDD and get it back up I trust them a lot as I had a very good experience with them. NeoCpanel is a reliable and trusted company since 2006! Think to yourself why have you brought hosting from them and how good have they been since now? Reliable? Trusted? It's costs to recover you a HDD failure (depending on how bad it is and the Data Center) and they pay monthly for their licences. ($35 /m for Cpanel and more...) They have been on-line until now so you have to trust them.. But you know your opinion is YOUR OPINION I can't do anything about it but think about it before you say you got pissed off. Thank you! Aytac01
ok, just to clarify. I don't think I said anyone did offer 100%. NeocPanel offer 99.98% uptime, as stated clearly on their website. As I pay monthly that allows them to be down for just under 1.5hrs in a 31 day month. They were down for nearly 4 days. Personally I don't care whose fault it was or wasn't. For 4 days I didn't receive a service that I was guaranteed would only be down for 1.5hrs per month, maximum. My point is this. If you cannot provide 99.98% uptime, don't say you can. If Neocpanel had not made that promise I would not be overly concerned. But they did, and now refuse to honour it. If they go back on their word here, where else might they?
Are your site up now? Think they still busy trying sorting things out.. Time will tell as they are really up to the standard... I hope they will as i am still looking for some stable and good hosters.
His site has already been restored and it is working properly. He has been hosted for more than 1 month as per our record, and now he is trying to find an excuse to get the money back! ( please note that during the 1 month you have been hosted there was no downtime ) If you was honest with us , we would refund you half of the amount paid, but unfortunately you lie to us. Once again, all sites has been sorted! You can contact us by: Email / Ticket Support if you have any problems or inquiry
Thank you very much domdaf and Thank you also for all the neocpanel.com staffs have very good hard work.. We all as the clients should appreciate these days for you and your team hard workings and also you have been proved us you are in good business. I fully support you and we all must support you for all the great jobs you have been done for all of us.. ouble Thumb-Up: Best Regards, Scott..
Yeah guys. All has been restored. All thanks to neocpanel. You see they worked hard for this, to get the backups and so on. So bear with them!
Absolute rubbish. I received an invoice for my next month today. Why would I have been hosted for over a month? My last payment was made on 4/5/09. Perhaps you can substantiate your claims. How can anyone host with you when you lie like this. This has now been escalated to a paypal dispute and all evidence forwarded to them. I will let everyone know their decision and suggest others treated similarly do likewise. Kris
Hi Buddy I'm really sorry, as you can see we have updated our billing script today to the latest whmcs We have updated all clients and invoice! It will not affect anything don't worry! Have a nice day! Yes we do allow image hosting on our germany server
I believe you will got your account banned or terminate even at 10% of that because of high CPU usage...
Yes on our Germany Server only Yes we do! PM me for more details Yes you can use as much bandwidth you want,it is not a problem We will not suspend the account if even you are using 15% of the CPU, We will contact you before and we will ask you to fix it We are a friendly host guys! He can use as much bandwidth he want I got lot of questions by PM about our Server Specification It is a Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz ( 7 Core CPU ) Server Location: Germany Server Overload: Extremely Low Allowed: Image Hosting Warez Linking Nulled Scripts Proxy ( Which don't use too much cpu usage ) Big Forum / Large Traffic Website allowed
For the daily traffic, it's no problem as he told you that you can use how much you want. You'll not regret, do try them See ya