Amit convinced me to go with Host Gator (I was having trouble setting up my blog on GoDaddy), and it has been a great experience so far
Ya, I have been using them for a few mths now and so far so good. Switched to them from Godaddy. Like the Fantastico and tools they offer which expedite installing applications. The Chat customer service is also quite fast and responsive.
Former client here. No special issue. I moved because i found 2/3 cheaper elsewhere. Their servers are well-managed, support is ok.
I use hostgator, had a problem with my databases going missing, but they restored a backup. Other than that they are excellent. I might transfer some of my uk sites to them but I am unsure if geolocation of hosting will affect google much.
I currently use Servage and have been happy for a while, they offer quick response times with support 24/7! They use cluster servers so if 1 server does go down your site stays up Servage also have a coupon offer If you use the coupon "iwantmore" you will receive an extra 5GB's of diskspace, which is as follows: Diskspace - 80GB Bandwidth - 1110GB MySql Databases - 1000 Unlimited Email accounts Unlimited FTP Accounts PHPMyAdmin 1 Free Domain with Registration Unlimited Sub-Domains Servers based in Germany and clustered and more... Cost - £5.25 or $7.75 Test their response times by emailing them with some questions, you will probably be impressed http://www.servage.net I am in no way affiliated with Servage, so am not trying to get them extra business!
Ive had a reseller account with them for a few weeks and i am getting frequent, short outages. Seriously unhappy, I need a top class host. They are down now for me (server carrera).
Cant even login to my WHM right now, piS*ed off. Anyway Ive asked for assistance but they will tell me all is well again no doubt.
Sorry to hear you were dissatisfied with this company. They have a great reputation, and I use them on many of my sites.
I have been using HostGator for almost a half year and love the services so far. No problems with the host at full up time. Much better than where i was before.