Hello I have a US PayPal business account, it's verified. I have a SSN, Driver's License, US bank account and a US address but the address is registered under my uncle name that we have the same last name. But at the present, I'm living outside US for studying, and I'll be back on next summer. Anyway a couple days, PayPal limited my account, they want to collect some information such as Photo ID and Proof of address. I sent the required documents (driver's license and credit card bill showing my address and name used in PayPal) three days ago and emailed them, but no response so far. What should I do? Please help I need my PayPal ASAP. Thanks in advance.
There's a form available in PayPal for changing your name in the account, I think you should try that.
Thanks for reply. I've just received "PayPal appeal denied" message says: We appreciate your interest in PayPal; however, our decision to leave your account in a permanent limitation status is final. Why? I sent all documents they requested. They didn't mention any reason for the deny. What should I do? I need my PayPal account. Please help. Thanks
best is try to contact them directly via phone and email, you might be on hold for an hour, at least i was. basicly they make up the rules and can do more or less whatever they want. When they limited one ofmybiz acc i had to fax them info including ssn/EIN, biz license, inventory, copyright data, utility bills and ton other stuff, I had to do it multiple times as they always seemed to have not received it, until I fedexed with proof of receipt, even than they still limited for 180 days without any real reason or conflicting reasons. After all I think they still make money on short term investments with our money, heck I would love to have 20 million limited accounts and earn % for 6 months. Anyways - Good luck to you.