Please help me understand where my account stands (w/ pic)

Discussion in 'ClickBank' started by jimsmith, Mar 19, 2009.

  1. #1
    Family matters have kept me busy for a while, and now I want to return to my clickbank marketing.

    I received an email from them a few months back stating that my IRS information was incorrect, so I logged in and made the appropriate changes yesterday.

    I am now trying to figure out where my account stands, whether I am up to date on payouts, and whether I should continue sending them traffic, but i can't make heads or tails of their chart. Worst of all, they don't do customer support over the phone, otherwise I would have asked them to explain things to me...

    Here's a screenshot of my 'paychecks'... But this doesn't show which products were purchased, and when. When I search for 'tracking codes' in the last 90 days, it returns 'nothing found to display'....

    [​IMG]

    Thanks for any help clearing this up guys!
     
    jimsmith, Mar 19, 2009 IP
  2. venrooy

    venrooy Active Member

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    #2
    It looks like the last time you sold something was some time before 2008-10-01. Then they've been taking a fee from you every pay period since then. Now you have a balance of $7.41 in your account.

    Their analytic searches only go back 90 days. So it won't show your last sales, because they were too long ago.
     
    venrooy, Mar 19, 2009 IP
  3. jimsmith

    jimsmith Peon

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    #3
    what!!? So i could wind up owing them money?!
    thanks for helping me sort this out venrooy
     
    jimsmith, Mar 19, 2009 IP
  4. venrooy

    venrooy Active Member

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    #4
    I don't know for certain, but I think if you let your account sit for too long, they'll disable it.
     
    venrooy, Mar 19, 2009 IP
  5. AffilateRook1

    AffilateRook1 Peon

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    #5
    It's not that you "owe" them money. They will start deducting money from your current balance. I believe its 1 dollar for the first few months, then 5 thereafter.
     
    AffilateRook1, Mar 19, 2009 IP
  6. antantnz

    antantnz Member

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    #6
    you can find out which products were purchased by clicking on transactions and adjusting the dates as approrpiate and hitting go ... the transactions always stay there as far as i know, but hops only stay for 30 days ...
     
    antantnz, Mar 19, 2009 IP
  7. scubita

    scubita Peon

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    #7
    What about if i make a purchase with my own CC? And then ask for a refund?
     
    scubita, Mar 19, 2009 IP
  8. AffilateRook1

    AffilateRook1 Peon

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    #8
    You will get a commission, then lose it :p
     
    AffilateRook1, Mar 19, 2009 IP
  9. jimsmith

    jimsmith Peon

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    #9
    alright, thanks a lot guys.
    What kind of luck have you guys had getting in touch with clickbank?
    Looks like email only.... do they get back to you reasonably?
     
    jimsmith, Mar 19, 2009 IP
  10. AffilateRook1

    AffilateRook1 Peon

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    #10
    I usually get an email back within 24 hours, so yeah you can email them.
     
    AffilateRook1, Mar 19, 2009 IP
  11. scubita

    scubita Peon

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    #11
    Don't tell me George from the show "Seinfield" just joined us??! :eek:

    So, if we have sales + refunds, CB will clean our accounts too? Cause $5 per month for a inactive account seems a mafia move to me...

    ...
     
    scubita, Mar 20, 2009 IP
  12. jimsmith

    jimsmith Peon

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    #12
    yea i'm not really impressed with that either...
    anyway, just about 48 hours and still no word back from them.
    What i'd give for a phone number...
     
    jimsmith, Mar 20, 2009 IP
  13. AffilateRook1

    AffilateRook1 Peon

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    #13
    Are you trying to get the money credited back to your account or something?
     
    AffilateRook1, Mar 20, 2009 IP
  14. jimsmith

    jimsmith Peon

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    #14
    /\ no. Like in said in my first post, I received an email from them saying my account was facing suspension and I want to know where I stand. Obviously not going to send them business if i'm not going to be able to be paid out.
     
    jimsmith, Mar 20, 2009 IP
  15. EllasMommy

    EllasMommy Peon

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    #15
    I am curious to see what happened.

    Will keep an eye on it.
     
    EllasMommy, Mar 20, 2009 IP