Paypal and Unauthorised Claim

Discussion in 'PayPal' started by kolucoms6, Mar 9, 2009.

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  1. #1
    Lets presume My customer paid online from his own computer. Now, I shipped the product also through USPS. I sent him the tracking number and I got the signed copy stating that he collected the package.

    Now can he file for chargeback stating :

    1) Package didn't receive in proper condition ?
    2) Package received but still wants his money back ? ( may be a scammer)
    3) Customer claims as UNAUTHORISED claim.

    How do paypal helps seller in above cases ?
     
    kolucoms6, Mar 9, 2009 IP
  2. Brooke I. Yates

    Brooke I. Yates Banned

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    #2
    I think with your shipping paper and his signed paper, your money is safe!
     
    Brooke I. Yates, Mar 10, 2009 IP
  3. W0rk3r5

    W0rk3r5 Banned

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    #3
    You are safe, as you have proofs of shipping.
     
    W0rk3r5, Mar 10, 2009 IP
  4. mrockz619

    mrockz619 Peon

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    #4
    If anytime he chargebacks send the Evidence. u'll not face a chargeback.
     
    mrockz619, Mar 10, 2009 IP
  5. kolucoms6

    kolucoms6 Active Member

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    #5
    We ship by USPS.

    Thats helps ?
     
    kolucoms6, Mar 10, 2009 IP
  6. kolucoms6

    kolucoms6 Active Member

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    #6
    What if customer says that I ordered for ABC product but I received DEF product ?
     
    kolucoms6, Mar 10, 2009 IP
  7. Brooke I. Yates

    Brooke I. Yates Banned

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    #7
    They must have proof that what they received is significantly different from what they paid for!
     
    Brooke I. Yates, Mar 10, 2009 IP
  8. mail2kamaal

    mail2kamaal Banned

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    #8
    its enough. u r under seller protection program . hard to charge back
     
    mail2kamaal, Mar 10, 2009 IP