Final Edit: I tried to communicate with that network however they seem to play around with it and not pay. I really hate to come to the forum and complain but I tried all legitimate ways and unfortunately cannot get any reply. We used to work with ISMAffiliates.com since early 2008, we used to get paid from them, until August 2008. Since August 2008 they stopped issuing us the payments they owe us. When I tried to get the reason why, they all the times told us it would be processed today, it would be processed tomorrow, in some emails they asked us for our PayPal account to send us the payment there, but payment so far was never sent out! In total the amount owed to us is AUD 2,691.13 (approx $1,750 USD). I tried to contact the CEO of the company, I told him we will remove all the links from that network due to non-payment, he almost never replied to my emails, he complained back then (December 14, 2008) that I'm bothering him because of sending him emails approximately 2 times a week! Here's the email-correspondence: Him: If you no longer wish for us to spend our clients budgets with you that it not a problem. We can cancel your account. Payments are to be processed over the next week, pay runs don't start until the 15th, and take several days to be completed as we process daily batches. Me: This isn't what I was asking. I sent you around 20+ emails and never received a single reply. Why's that? Why is it so hard to reply and let me know what you said below already weeks ago? Him: I don't need to justify myself to you. Harrassing us doesn't get you any special attention. Emails do not get ignored, they are responded to, unfortunately you feel that you need a much quicker response, In the last week we've been unable to respond to you that quickly, so maybe you do need to go elsewhere. I will close your account once your account has been paid in full. Kind Regards, Since then we've been waiting for the payment that was never given to us. The account is still open and active, although we don't use it. I am upset on the fact so far since the last communication in December 2008 we couldn't get any response from them. Even if I'm a bad affiliate and bothering someone so much, why he can't stick to his word and process what he owe us, close the account, and say goodbye to each other? Is there anything that we can do about it??
JUST SUE THEM . THATS WHAT I SUGGEST its all your hard earn effort brother dont let them ejoy your hard earn money
Thanks mate, however the whole process of suing a company that is in Australia takes too much effort, I don't see how we can sue them for not paying, nobody would look at this. I just wish the owner of ISMAffiliates.com could bother to respond here and say sorry for all the troubles, pay what they owe and just leave each other alone. If not I hope this topic would be used as a warning for others to not do business with this network. I am purposely not mentioning any names at the moment.
I sent a link to this topic to the CEO, here's his reply: We will deduct $10 in damages from your balance for every person that reads your libelous post. As present this number stands at 18. We requested Paypal payment details from you as our new payment provider does not have a partner in XXXXX. We are using the services of a new FX provider that charges only $5 per wire payment. We can no longer justify paying a $40 fee for every wire payment (to 200+ partners each month). Kind Regards, This is my reply: $10 damage for every reader? Without that thread you wouldn't even answer my emails. I sent you dozens of emails so far, once a week in the good case, to not bother you. There was no response whatsoever. My emails were ignored. I have already given you the PayPal account XXXXXXXXXXXX You can pay in full and I'd be happy to take off that topic, I can still edit my post there and report that payment was given, and we can settle it down like this. If you choose to deduct $10 per reader (which is totally ridiculous) I will leave things as they are. And this his reply: Keep the post live then - and lose $10 per view until your balance is fully depleted. You have no sent dozens of emails. We do not ignore emails. I can bring up all the emails I sent to them: December 16, 2008 - "I really don't think what I did was harrassing but what you offered below would be fine, and appreciate if we could end it like that." December 30, 2008 - "Nothing has been received so far, I'm replying approx 2 weeks since." January 5, 2009 - "Can we expect final payout in January 15? Thanks!" January 9, 2009 - "Why are you guys still ignoring this email?" January 23, 2009 - "I'm tired of having this email here waiting for reply. We were waiting for a simple payment for activity made a very long time ago. Apparentely networks choose to do what they want. Any reason, please, to keep our payment taken? What is it that make people ignore emails and can't communicate properly?" February 5, 2009 - "I really do hope it's the last email I have to send out. You're really being unfair, I have no other way to put it but tried to communicate in a normal basis." Today - This topic. This is totally crap, now they want to charge $10 per every reader of this topic???
USaffiliate is actually Cyprus affiliate delivering highly questionable traffic. However we are still prepared to pay him in full and then discontinue his account providing he simply discloses his true identity. His account should never have been approved in the first place. His affiliate account is registered with a false name.
That's why we used to receive payments in the past? This is not our first paymet, in fact, it's the last one, and you guys are refusing to pay it for various reasons. You didn't ask for a proof of Identity when you issued payments 6-7 months ago, so why now? What have we done wrong that we were "rewarded" with all this chaos, arguing about something that could have been resolved simply in a proper communication? Why ignoring emails from us since December 2008?
As your volumes increased your traffic was investigated. Why are you hiding your identity - that is extremely suspicious in itself.
You guys really suck!! If you actually handled this situation correctly, you could actually benefit from this thread. So far it looks like you guys are very good at ignoring the dudes E-Mails, and lying a lot saying payment is being sent to him...and then it's not. Bad publicity can end up being good publicity...if you respond the right way. It wouldn't be very hard just to ask him to snail mail you proof of ID, instead of always saying payment is on the way.
Sir, I have no joy of doing what I'm doing, believe me I'm not, but I believe in honesty prior to doing business, I believe in being a human being before we go into policies and into a world of rules. What rules are good for if we cannot be human beings first? I did not want to go into this form of media, I have no joy and no fun of causing damage to your business by having this post here, but I had no other choice. Why should I see all the hard work that we did with your network going to the trash, just because you don't want to pay us? I have absolutely nothing to be ashamed of, I have no problems to scan you a copy of my passport, of our company, and provide you with all the necessary information, but I need to know that we're talking on the same channel. You want to take off $10 for every view. That's not the same channel. Instead of thinking about the amount, we can get into agreement, and as someone mentioned above - this entire bad publication can turn into a good one. If we can talk on the same channel I would have no problems of getting paid late, if you had problems to pay until now that's not a problem, but so far we're not talking on the same channel, so why would I send you information and documents while I'm not feeling safe, while we're both feeling like it's a war instead of solving something in a very simple way? As for the cost, of doing wire or PayPal, for me personally it doesn't matter. Sir, if a wire transfer costs you even $100 USD, take it off from our payment, send us the amount as it is less $100 USD fee, that's not a problem. Many networks charge $50 wire fee, or whatever it is, this isn't an issue. Have we tried to talk about it? No, it's all being a war that no one has joy with. Can we be human beings and not ignore each other's emails? Can I expect to get a proper respond and not see it as a war? I am not hiding behind anything, if there is information you want me to provide I can do it, but I want to make sure first we're talking in the same channel. That's the first step on my end to move things the right way. Thank you.
My message regarding payment options was only relevant to the partner's country - not to the actual partner. On further investigation it seems that the affiliate was not paid due to a fraud investigation and the results of that are that they leads he has generated are all fraud. The 100% click the lead conversion ratios were a slight giveaway to that. He hides behind a false name and offshore Cyprus company despite not residing in Cyprus through fear of legal consequences as a result of such fraud. We likely we would have paid this partner to avoid hassle like this - despite the fact he's a total fraudster - but when we don't even know who we're dealing with we have no possible recourse should he go slandering us all over the net. All we know is he is a Cyprus based company called Rising Arena INC and runs the website gptreasure.com despite that not being where all his traffic comes from. Honest and transparent partners are always welcome at ismaffiliates.com - Cheats and fraudsters are not.
Goodness!! Who is the one who's hiding here?? This is probably my last word in this entire conversation as I don't think we are going to be paid. You find it easier to blame us instead of communicating, fine. 1) The payments discussed are from mainly August and September 2008! This is almost 5-6 months ago!! If there was fraud we would be notified way before that! 2) If there would be fraud you wouldn't offer us payment and ask us for our PayPal ID to send the payment. 3) Click Ratio? Let me give you example - Flycell Spain - for that period of time 153 clicks, 22 leads, AUD 192.50 in revenue - I've never seen any Spanish or Italian or god knows what, any person that can do fraud with RINGTONES, and the FACT is, we run Flycell right now with another network and we're always getting PAID for that offer. This is almost TWO HUNDRED Australian Dollars are also called fraud?? 4) Shall I mention one more? Great Aussie Survey, 55 clicks, 25 leads, AUD 30.00 in total, pure genuine 25 users - are they also fraudulent? I'm done here.
ISM is a very hard network to work with I never hear anything good just speaking the truth about them. Just everything makes sence on here the way they handle things and the way they push things out of the way seems a bit odd, Look above and see This publicly shows how they really handle things. It is amazing how this shows how they really are.
wow i feel sorry for u and the network sounds like runned by nut crackers! How do they find out about how many views this thread has got. I have never heard of a network take a action like this.
I have dealt with some bad networks. That guy should have handles the situation better instead of making his company look bad i have had some really good expired with these guys adfinity http://tinyurl.com/ajsc8f check them out
ok hre i go IMS affilate if you do not pay this guy i will personally hire some one on dp and pay him 10 dollars for starting 100 thresds in 100 webmaster forums saying that ur a frudster and ur one your company whold be reported in fact paythis guy moeny or we webmaster here will revolt you know there might be 1000 fauld links to to hahahahahaha will make you famous i guess till you name on it mr xxx(also known as mr fraud )IMS affilate has been screwing people since 2008 what luch people till fall to his scams ................... so pay this guy else prepare for war
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