3IX.COM - You Won't Beleive This... (Screens Included)

After deciding recently to use 3ix.com's hosting service (as reccomended by a few friends) my account was setup within 5 minutes, all good so far. Until I decide to use thier "customer support", take this at shock value:







Considering the size of the company, and I was talking to "Techinal Support", I am appaled, by the lack of knowledge and cheek I recieved.

Overall I am appaled by the customer support.

To be honest at first I thought the operator was confused, then I realised she's a thick as a plank.

The companies director(s) will be receiving this as present from me to them

 

I stopped promoting and using it loooong back because my websites used to often get hacked and 30% downtime and the scammers didn't pay my referral worth 170$ too.

 

the problem is with Liveperson.com , they pay you for providing support, 2checkout uses same same service, and few days back someone from liveperson.com said me " lose you attitude first , then i will help"......

 

Unbelievable, although it did seem like you were quizzing them

 

Haha, wow that's brutal. "google search it"... well wth is she there for then.

 

ahahahhaha.. I think she was insulted and got mad at you. Lol. Or she might be a beginner?

 

Better than the alternative: automated bots.

 

I wouldn't be so sure

 

Yes, compared with that person.

Should have posted this topic with title "3IX.com s*c*" so that when people trying to search for bad comments about 3IX , they can notice this.

 

Everyone relying on Google these days. You did sort of jump the gun when you said "can i speak to someone that knows what they're doing" that may of been a bit rude, but if the operator didn't know what it was, they should of said that they don't know - simple as that.

 

Yes I agree with you on that point, but it had got to the point where I had spoken to over 15 operators to try and resolve this problem, I start to lose my patience after a while, which I wouldn't blame anyone else for doing so :/