It’s all about how you market it

Discussion in 'General Marketing' started by xenus, Jan 15, 2009.

  1. #1
    The world of what you market it has long become the world of how you market it. You may have very good product offerings. Yet you are not necessarily granted for a market share.

    Nowadays people are more picky of the buying experience they are about to enjoy or endure. Hence Star Bucks is offering more than coffee. People enjoy hanging there. It’s fine and relaxing experience. Imagine a wonderful shining afternoon, you sitting in the chair reading The Lord of the Ring by J.R.R Tolkien for the third time. And no doubt people are willing to pay more than what the coffee itself is worth.

    Actually the experience that Star Bucks is providing to its customers is the reason that they decide to buy a cup of coffee and keep coming back again.

    People need reasons to assist their buying decision.

    In the metalwork industry, corporate buyers will need more reasons. They look into your:

    Website
    Product offerings
    Quality
    Prices
    Services

    All of the above will affect the buying experience of industrial buyers. You must have great and convenient website, on which product offerings is easy to locate. You must prove your quality is good enough (not necessarily the best) to rationalize your prices. And you must have superior services (before sale, in-sale and after sale) to persuade them and help them to make final decision. And yet you will need to always offer something new to keep them coming back.

    Below are something you can do to give your buyers reasons to buy from you.

    Well designed website, easy and convenient.
    Proper Ads, this may include search engine ads and any other type of ads that’s suitable. See my previous article here.
    Clear and beautifully taken pictures of the products and their packaging.
    Detailed specifications of products, including but not limited to: material, weight, dimensions, packaging, life cycle, guarantee, etc. You may provide such information on the web, in the catalogue and available for download (PDF format). This is extremely important and you must keep this kind of information consistent with the actual goods that you are going to ship to your customers.
    User testimonials. This may not be as effective as that for the retail selling, however, industrial buyers are still human, they will be happy to see what others say about your products and services.
    Links to new products. Industrial buyers are busy, you must help them to identify the new things. Links may be contained in the website, newsletter, e-mails, etc.
    Newsletter, this is highly useful for metalwork industry marketing. It reminds people that you are still there. See my article How to write Newsletter here.
    Well organized and formatted documents such as quote sheets, invoices, contracts, etc.
    E-mail. By this I mean two things, the wording of your e-mails and the links contained in them. Miss spelled or incorrectly used words will annoy your buyers. And well written and spelled e-mails will indicate that you are a serious seller. So pay a lot attention to it. Include necessary links in your e-mails so your buyers can easily click them.
    Technical articles of the industry. You may write them yourself or out-source from free article websites. They will help in getting you higher credential.*
    Articles of life and style. If your goods are life and style related, write such articles to show that you are an enthusiastic pursuer of fantastic life.*
    Packaging. This is usually not visible to buyers until they finally place an order with you. You may put pictures of the packaging that you are using on the web, in the newsletter or any other media. If you are running a brand, beautiful and fashion trended packaging will be absolutely necessary.

    You may adopt all or part of the above methods to gain credential from your potential buyers. No matter what you choose, make cross references among those methods. For instance, when a new product model is developed, you may notify buyers via means of: news on the web, newsletter, e-mail, etc. And place links in the notices to where the new model is settled.

    Above are most likely to be recognized as before sale activities despite the fact that they will also be effective during and after a sale.

    When it comes to in-sale stage, respond as quick as you can. And you will gain bonus point in your buyers assessment. Answer query correctly and quickly ASAP. You can not force to persuade the buyers but you can make yourselves persuasive.

    After sale, keep sending newsletters telling your buyers what you are doing and how you are doing. Update them with news inside your company. Attract them to visit your website frequently. Entice them to leave comments on your products or to be the carrier of your word of mouth ad campaign.

    From the above you can see that you are not only offering products. You are offering a total buying experience to your customers. It’s all about how you market your goods.

    So, make your goods fine and market them better!

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    xenus, Jan 15, 2009 IP
  2. wokaka

    wokaka Peon

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    #2
    hey, you put this article on DP because you want to "market" your blog, eh?
     
    wokaka, Jan 15, 2009 IP
  3. Frig

    Frig Peon

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    #3
    Thank for the advice, Really helped
     
    Frig, Jan 15, 2009 IP
  4. xenus

    xenus Peon

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    #4
    hey you are really forward...but are right though :)
    nevertheless, i provided useful info and wanted to share
     
    xenus, Jan 16, 2009 IP
  5. xenus

    xenus Peon

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    #5
    thanks for commenting. i feel happy when someone says i helped :)
     
    xenus, Jan 16, 2009 IP