I could use some assistance here.. I signed up for a new account a few days ago and received notice that all my listings where accepted.. But everytime I try to login it cant recognize my details.. So I try the lost password form.. Here I keep getting "your username must be between 3-20 characters long" .. And my username is 6 characters long?! Okay .. So I try to find any means of contacting them.. And find to my surprise that I have to be logged in to acess their support forms.. I cant reply to the message since they wont get it *(they write that themselves).. Any one have an Email adresse on them?
That is an interesting quandary - I took a look at the YPN site and tried to find a 'Contact Us' link, and it doesn't appear that they have one. Definitely not very "user friendly", from a customer's perspective... Sam
Nope.. Thanks for trying though.. eventually they contacted me by themselves.. But really it is a pain, that they dont lsit their phone number..
I've contacted them before by going to the local site and at the bottom there is an 'about us' link, I've used the contact details on here to sort out a problem in the UK. I imagine it would work in any country even if they have to put you through to a different department.
The Yahoo homepage, the .com version has contact hetails here http://yhoo.client.shareholder.com/press/contact.cfm and here http://yhoo.client.shareholder.com/press/address.cfm I basically did this with the UK version here, http://uk.docs.yahoo.com/writeus/snailmail.html And they managed to sort everything out for one of our clients. I hate the number of large companies that hide behind email addresses. I'm a big believer in calling the first number that you find on a site and getting them to put you through to the correct person.
Uhmm well yes.. But Isent that for media relations... Not excatly customer support.. But I guess they could rerute my call
The telephone number in the second link seems to be a general number, there are no other telephine numbers published on the site. If I was in your position I'd at least give it a shot, there's not exactly anything to lose.
Well as allready stated .. The trouble was resolved by now.. They contacted me themselves.. Thanks for the effort though!
Is it that difficult to contact yahoo! ?? i am sry i am not such a big help, but im sure that yahoo has a large support and assistant office. hope you get your answer
People this thread is 227 days old.. Roy77 apparently thought it would be a blast from the past... look where that got him